Lan Nguyen

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  1. 34 votes
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    If you get a PDF exported that gets viewed as 'This is an Adobe Illustrator file that was saved without PDF content' stamped messages, please send these to sharewithai@adobe.com and tell exactly what method you used to create it (Save Aa, Export As, Asset Export), with what parameters specifically.

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    Lan Nguyen commented  · 

    I noticed if I was to save a PDF file in CC2020, a customer using CC2014 is unable to open it. I compared the PDF files to see how it is different.

    If a PDF was saved using CC2014 it generates the colors like this:

    [ /Separation /ATHLETIC#20GOLD /DeviceCMYK << /C0 [ 0.000000 0.000000 0.000000 0.000000 ]

    But If a PDF was saved using CC2020 it generates the colors like this:
    [/Separation/ATHLETIC#20GOLD/DeviceCMYK<</C0[0.0 0.0 0.0 0.0]

    Due to this settle difference, can this be the reason why the file is unable to open in CC2014?

  2. 1 vote
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  3. 9 votes
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  4. 35 votes
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  5. 4 votes
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  6. 978 votes
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    Lan Nguyen commented  · 

    I am currently running into problems where the PDF files I receive for production are larger than 300 inches. When I open the PDF in Illustrator to make changes, the art file is resized. Therefore I am unable to re-save as a PDF for production. We are now having to look into CorelDraw since their max canvas size is not limited to 226 x 226 inches. Please let us know if this fix is coming out soon. This info will help us greatly.

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