Anonymous
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8 votes
Hi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are able to reproduce this issue, investigating this further.Regards
Ankit GoyalAnonymous supported this idea · -
78 votes
Hi,
Thanks for reporting the issue .
We have fixed the bug which was orignally reported but it seems some users are still facing the issue.We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:
1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
2)Please try the below mentioned workaround and let us know if that helps:
If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
1. Navigate to user presets folder
Win: appdata\Adobe\Adobe PDF\Settings
Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
3. Launch Illustrator and check if you can save the documentIf you use custom…
An error occurred while saving the comment An error occurred while saving the comment Anonymous commented24.0.2 is out. Could you check if this update fix this problem?
An error occurred while saving the comment Anonymous commentedAny news about this issue?
An error occurred while saving the comment Anonymous commentedThanks Anish, but the problem is still present in the update. Could you please send some feedback to your developers?
An error occurred while saving the comment Anonymous commentedHere how it appears on mac os
Anonymous shared this idea ·
Anish do you have any update on this issue? It's still happening