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Aman Baitha

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  1. 1 vote
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    1 comment  ·  Illustrator Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Aman Baitha commented  · 

    Hi Steve,

    Let me know which os are you working with MAC or windows ?
    Also define the version of os i.e Catalina or Mojave

    Then we could troubleshoot with respect to the os.
    You can connect with me @ aman17baitha@gmail.com

  2. 1 vote
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    2 comments  ·  Illustrator Bugs » GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →
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    Aman Baitha commented  · 

    Hello Erhan lale,

    Let me assist you,

    As I understood that your transparency grid is working fine but when you turn it off you get output indicated in second image.

    Inorder to overcome the concern I request you to check your over print preview that is enable
    I request to disable that and you will get to the normal View mode.

  3. 4 votes
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    6 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Aman Baitha commented  · 

    Hi,
    Let me assist you,

    I understood that you are unable to save the file in pdf format right ?

    That's not the bug your Adobe pdf preset are changed that need to be set to default.
    or else I'll recommend you to update your application to the latest version.

  4. 1 vote
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    1 comment  ·  Illustrator Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Aman Baitha commented  · 

    Hi Doug,

    Hope you are doing well,

    I request you to check with a new document create a circle with a stroke and make sure stroke and fill color should be different,

    After that if its fine then that could be your document issue and we need to move the document to a new artboard also check in preview mode that will give you the information about the document is there any clipping mask applied to the document .

    You can connect with us on aman17baitha@gmail.com for more help.

  5. 657 votes
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    426 comments  ·  Illustrator Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Aman Baitha commented  · 

    Hi everyone ,

    There are some troubleshoot steps that you can perform inorder to improve the performance of the application

    I have listed for MAC

    MAC user:-

    1. I recommend you to reset the preferences of the application .
    How:-

    Open go to folder >>>type ~/library>>Check for the preference folder and Delete the latest setting for the adobe illustrator 24.

    2. check with the fonts.
    click on spotlight and find the font book and validate all the fonts if you find any corrupted Please remove all the fonts or move your system fonts and user fonts to the desktop
    how:- click on go to >>Go to folder

    ***~/library>>>font ****user fonts
    **/library>>font*****system fonts

    3.client

    How are using the suitcase fusion Please remove or uninstall the application and remove the framework.

    4.Wacom tablet:-Please uninstall the wacom tablet and remove the framework of wacom tablet from the user folder ~/library

    5.Still you are facing the issue check the application performance in the root account.

    6. For more help you can connect with me on my Email:-aman17baitha@gmail.com

  6. 2 votes
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    0 comments  ·  Illustrator Feature Requests » Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Aman Baitha shared this idea  · 

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