Tom
My feedback
2 results found
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Click-drag fails... snaps back
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Application frame bug.mp4 1601 KB -
Screen Shot 2022-08-19 at 2.52.30 PM.png 132 KB -
Screen Shot 2022-08-19 at 2.52.40 PM.png 149 KB -
error illustrator-720p.mov 35278 KB -
pasuidou.mov 367 KB -
Screen Recording 2022-03-14 at 12.19.04 PM.mov 642 KB -
Illustrator issue1.mov 15227 KB -
Specs.png 53 KB -
video-1593631425.mp4 2579 KB
157 votesAn error occurred while saving the comment Tom
supported this idea
·
An error occurred while saving the comment Tom
commented
Still having the issue as of today on the latest Mac OS and CC Versions
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10 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Ankit Goyal .An error occurred while saving the comment Tom
commented
I'm experiencing this same issue. I'm saving to a network drive so that may have something to do with it. But i think it's an issue with the new "Background Save" going on, which doesn't seem to work because if you start doing something else within the document while it's saving it seems to generate this error as well.
Tom
supported this idea
·
it's definitely replicable, in that when it starts to happen it keeps happening. Something about adding the shift button in too quickly after the click.