Issues with saving
2020 update often gives error while saving. It says the file cannot be saved. It then deletes the current file I'm working on, opens up a new window and I have to click save - as if I pressed "Save As..."
It happens quite often when I press "Cmd + S" to just save my artwork.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Ankit Goyal .
Alfonso Rodriguez commented
having issues where illustrator will not save files. basic text file unable to save.
Illustrator does not save file.... I tried and it just stopped responding
Paul Brzeski commented
I am having the same issue in October 2020 - Illustrator just sits there and now I can't even make changes to my art work because the whole program is broken. There appear to be no tools to help me diagnose the issue - AT ALL??
Meanwhile, I have worked on far more complex works in this program - no idea why Illustrator 2020 is so broken and pathetic right now.
When i try to save, it shut down unfortunately
I'm experiencing this same issue. I'm saving to a network drive so that may have something to do with it. But i think it's an issue with the new "Background Save" going on, which doesn't seem to work because if you start doing something else within the document while it's saving it seems to generate this error as well.
I updated yesterday. Since then my Illustrator won’t save files, nor am I able to copy anything from Illustrator to Photoshop for example. I am working on a Mac with OS X Catalina.