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Luuk Akkerman

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3 results found

  1. Effects menu is smaller/larger than other menus on Windows with larger UI scaling

    33 votes

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    21 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Luuk Akkerman commented  · 

    @egor

    Why is this intended? Better readability for most-used menus? Depends heavily on user and type of work so cannot see the logic in only applying to these?

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    Luuk Akkerman commented  · 

    Still here.
    Illustrator 26.0.1 64-bit Windows 10

    I'm running an external screen at a slightly higher resolution than my desktop and there is a different windows display UI scaling factor applied to both. I feel this might be the cause.

    Luuk Akkerman supported this idea  · 

  2. Input Boxes Floating in the Workspace

    1 vote

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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Request to Contact Support  ·  Anish Kumar responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks
    Anish Kumar
    Illustrator Team

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    Luuk Akkerman commented  · 

    Same here. Illustrator 26.0.1 64-bit Windows 10 all updated.
    Dell latitude 5410.

    Only happens when opening a new file on external screen. Not on laptop's own screen.
    I assume the cause will either be in different resolution or (combination with) different windows UI scaling factor applied to each screen.

    Hitting tab twice (show/hide all palettes) fixes it instantaneously without the need for reopening file or restarting program.

  3. Recent file history missing on app launch

    8 votes

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    10 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Luuk Akkerman commented  · 

    Had the same problem for some weeks running Illustrator cc 24.0.1 on Win10.

    Now I installed 24.0.2 just a sec ago the problems are gone.

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