Eric
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6 votes
We have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.
You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.
Please try this and reply in comment if the above suggestion worked for you.
-Rama
Illustrator TeamEric supported this idea · -
281 votes
Eyedropper is now available in the color picker dialogue to help you select color from your artwork.
Please download the latest version of Illustrator (V29.2 and above) to experience the changes and let us know your feedback.
Eric supported this idea ·An error occurred while saving the comment
It's a problem on Mac as well now for both Illustrator and Photoshop. Can't do it after the CC 2020 updates. You used to be able to select eyedropper, and while holding it down you could sample out of the program. Extremely useful and time saving! However, something broke with CC 2020, and you can't do this anymore. So now you have to import the design into your workspace and then sample. Very inconvinent. Hope they fix this soon!