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Eric

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  1. Eyedropper tool not showing correct colors sampled outside of Illustrator

    6 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Colors, Swatches, Patterns  ·  Admin →
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    Need More Info  ·  AdminRama (Mgr, Software Quality Engineering, Adobe Illustrator) responded

    We have seen this issue specific to macOS 10.15. Enabling “Screen Recording” access right to Illustrator resolved this issue.

    You can change this setting by going to Apple > System Preferences > Security & Privacy > Screen Recording and add Illustrator Application.

    Please try this and reply in comment if the above suggestion worked for you.

    -Rama
    Illustrator Team

    Eric supported this idea  · 

  2. Make Eyedropper tool usable in Color Picker dialog, which can pick colors from everywhere

    264 votes

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    Started  ·  39 comments  ·  Illustrator (Desktop) Feature Requests » Colors, Swatches, Patterns  ·  Admin →
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    Eric supported this idea  · 
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    Eric commented  · 

    It's a problem on Mac as well now for both Illustrator and Photoshop. Can't do it after the CC 2020 updates. You used to be able to select eyedropper, and while holding it down you could sample out of the program. Extremely useful and time saving! However, something broke with CC 2020, and you can't do this anymore. So now you have to import the design into your workspace and then sample. Very inconvinent. Hope they fix this soon!

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