Can you please make available the option to customize the MacBook Pro Touch Bar in Adobe Illustrator. The new MacBook Pro Touch Bar is very useful and handy. The shortcuts that I can use with the Touch Bar save me a lot of time.
yes please. kept accidentally pressing 'New' page.
i just want to add the eyedropper tool to the touchbar
PLEASE GET RID OF THE TOUCH BAR OPTIONS IN ILLUSTRATOR!!! It's been 2 days with my new computer and I'm finding impossible to work. The New dialog is preventing me from completing my tasks.
Why on earth Illustrator still doesn't allow for Mac users to customize or use the TouchBar is mind boggling. It works on Photoshop, so why not Illustrator?
It's as if the people at Adobe don't even use their own products. If they did they'd realize long ago that this doesn't work and needs addressing. The same goes with a multitude of other bugs and oddities that I demonstrated to 2 different Adobe reps on two separate occasions. Each rep confirmed that I was performing the tasks properly and agreed that the mentioned problems were in fact legit.
Yet 2 years later (since my first presenting these issues to an Adobe rep via an hour long chat) not one has been addressed as promised. And on top of that the entire file that rep had supposedly created was nowhere to be found when I reached back out over a year ago. That is when I had a second hour+ screen-share conversation with another Adobe rep. Once again I provided very detailed accounts of each issue I was experiencing, along with my work files and a video capture of each oddity I encountered (all labeled and organized).
That second meeting was well before the pandemic, so we're talking a year and a half. Yet once again I was told by the rep that they would be forwarding all of my documentation and files to the development team. Though I'm still waiting and have not received any follow up notices on the status of things as I was promised.
The customer service at Adobe is probably the worst I have ever experienced. Not only is the inability to perform such basic functions drastically effecting my workflow, I'm stuck in the Adobe ecosystem because they have a monopoly on full fledged design software, and there's no way for me to edit my Adobe specific native work files (psd, ai, etc) from any other app.
Yes, I understand that there's a waiting list for bug fixes, but as I mentioned it has been over 2 years and I was told on each occasion speaking to a rep that the issues I reported were serious enough to be fast tracked by development. The fact that my Pantone uncoated library still doesn't display properly (many colored swatches convert to Pantone Neutral black). There was also some alignment issues that continue to occur despite every trick and setting in the book.
And the worst annoyance is the inability to produce a non blurry raster jpg or png file without going crazy with resolution and file size (which is not an option for web use). Whenever designers bring this up in the forums, the Adobe reps always resort to "you can't expect a raster web image to look as good as a vector". This is a complete cop-out, because I've demonstrated multiple times that a basic screenshot on my Mac produces perfectly acceptable raster previews of my vector logos. It's one thing to have slight blur on higher definition screens, however when graphics become a pixelated mess to the point where the text and details become unrecognizable at typical web logo sizings (roughly 1" wide).
If I can achieve a sharp looking image via a screenshot taken of a vector logo file, why on earth can't I from the worlds most advanced design software? I'm surprised there isn't more uproar about this from other designers honestly. I can't be the only one experiencing this. I ask that if you own a Macbook, take a screenshot of a vector logo file and compare the results to a saved or exported logo preview of similar size. Please let me know your findings.
It's insane that I must continue using this screenshot method to achieve a usable web preview. This is obviously not a viable solution however, since I can't achieve background transparency, proper alignment, control of file size, etc. My intent is not to just gripe for the sake of complaining. This is my livelihood and as a paying customer who's wasted countless hours of my life dealing with these headaches, I'd expect that after years of this nonsense someone at Adobe would actually do their job and help their customers rather than the typical condescending replies.
Arturo Juandiaz Heras commented
WE NEED THIS FIX TOUCHBAR IS BROKEN! PLEASEE
Adin Aoki commented
Absolutely agreed. Photoshop has this functionality. Illustrator needs it ASAP to justify the monthly costs.
Apple Sidecar + Touch Bar
Working with illustrator, using Apple SideCar on an iPad screen is a nice idea.
However, the basic bar is missing from the Touch Bar
e.g. When working with Pen, Curvature, Pencil
Why does Adobe not use these instruments?
Not sure why Photoshop allows TouchBar customization yet not Illustrator. Please allow this functionality. I am currently speaking with an Adobe rep who mentioned he'd be forwarding this feature request. Hopefully it will be implemented.
Joe Easterly commented
Major +1 from me. It should be possible to pin any menu item, or tool, or action to the Touch Bar.
This is something I hope they can add in the near future, Photoshop has a flip horizontal / vertical feature + layerstyles tab that I could efficiently use as well in Illustrator
Steve Spindler commented
I look forward to this.