Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
3 results found
Selection tool moves objects in steps when using mouse
In CC2018 I could move my objects either in steps (arrows), big steps (Shift+arrows) or with precision using the mouse.
Now in CC2019 if I move something with the mouse it emulates the arrow keys movement, I'm talking about Twitch Badges (72x72 px) so It's a heavy issue for me, when working on big documents like 1080p this problem is barely noticeable2 votes
Most probably you have View > Snap to Grid option checked, or Snap to Pixel.
Please comment back if it still a problem.
Can't move an object less than 1 pt
When I drag an object to move it, it will move in increments of 1pt (e.g. I cannot move it 0.5pt).1 voteRequest to Contact Support · Anish Kumar responded
I am closing the ticket due to lack of response.
If you are still facing issue after Nitish’s suggestion, please get in touch with us at email@example.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Smart guides does not align to compound shapes.
Smart guides do not align to compound shapes.3 votesRequest to Contact Support · Ashutosh Chaturvedi responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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