Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
3 results found
Smart guides does not align to compound shapes.
Smart guides do not align to compound shapes.3 votesRequest to Contact Support · Ashutosh Chaturvedi responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Selection tool moves objects in steps when using mouse
In CC2018 I could move my objects either in steps (arrows), big steps (Shift+arrows) or with precision using the mouse.
Now in CC2019 if I move something with the mouse it emulates the arrow keys movement, I'm talking about Twitch Badges (72x72 px) so It's a heavy issue for me, when working on big documents like 1080p this problem is barely noticeable2 votes
Most probably you have View > Snap to Grid option checked, or Snap to Pixel.
Please comment back if it still a problem.
Can't move an object less than 1 pt
When I drag an object to move it, it will move in increments of 1pt (e.g. I cannot move it 0.5pt).1 voteRequest to Contact Support · Anish Kumar responded
I am closing the ticket due to lack of response.
If you are still facing issue after Nitish’s suggestion, please get in touch with us at firstname.lastname@example.org or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
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