Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
10 results found
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White disappears and Colour change on export
White disappears and colours change on export.
INSANE.Mac 0S 10.13.06
Illustrator 242 votes -
1 vote
This is a normal and expected behavior (sadly). Both document are in CMYK. While CMYK > RGB conversion is pretty straightforward and always gives the same result, RGB > CMYK one (and this is what happens when you try to paste an RGB HEX code for a color in the second doc) is converted anew, following your current conversion profile. You don’t have to create a second doc to test it even.
Welcome to color management and printing, where one and the same RGB color can be presented with many variations of color inks in CMYK. Won’t be fixed ever, and it works the same across all apps which allow CMYK.
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Color changes when saving as .eps
Saving out a pattern with a purple background as .eps turns out as black when previewing the file on the computer or in pdf-reader and when opened on other computers. Opening the file back into illustrator still shows everything as purple.
MacOS BigSur 11.4
illustrator 25.2.3Right side show as the colors are perceived in illustrator, left side is what other software see when opening the file.
1 vote -
Pantone Color Changes to CMYK
When I have an object that has a pantone color associated with it but then the pantone swatch is deleted from the swatch panel, the object color changes to cmyk instead of keeping its pantone color. This is causing issues with printing, as it will print a different color than it is supposed to.
1 voteWhen a spot color is deleted from the Swatches panel, Illustrator has to convert all the colors in the document to a process color instead, because they loose the link to the now deleted spot swatch.
This is how it works and it can’t be changed. The spot color should remain in a document’s swatches if it is used in it.
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Everything gets converted to RGB
I can't create a file in CMYK color format... everything, even previous files, have been converted to RGB. HELP!
1 vote -
No search bar in Pantone swatch color books
When I go to search for Pantone colors, or and other colors, there is no search bar at the top of the swatch tool window
1 vote -
Save as PDF in CC2020 cannot open with CC2014
I noticed if I was to save a PDF file in CC2020, a customer using CC2014 is unable to open it. I compared the PDF files to see how it is different.
If a PDF was saved using CC2014 it generates the colors like this:
[ /Separation /ATHLETIC#20GOLD /DeviceCMYK << /C0 [ 0.000000 0.000000 0.000000 0.000000 ]
But If a PDF was saved using CC2020 it generates the colors like this:
[/Separation/ATHLETIC#20GOLD/DeviceCMYK<</C0[0.0 0.0 0.0 0.0]Due to this settle difference, can this be the reason why the file is unable to open in CC2014?
1 vote -
Color problem while using blend.
AdobeStock couldn't accept this vector file.
1 voteI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here. -
Creating an L*a*b* swatch does not maintain L*a*b* values.
Creating an Lab* swatch does not maintain Lab* values.
1 voteColors swatches are converted document color mode, Illustrator’s supported document color modes are RGB and CMYK. Please try the suggestion provided by Ton.
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Color picker scrolling
Color picker scrolling bug.
1. Verson 22.0.1
2. Open color picker, select channel (S/H/B/R/G/B), scroll up/down using mouse wheel.
3. The values should change by mouse wheel.
4. The R/G/B channels are fine. In Hue, scrolling up is MUCH slower (insensitive) than scrolling down. In Saturation/brightness, most time I can't scroll up. Rarely I can do a 1% scrolling up. Scrolling down is fine.1 voteI am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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