Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
99 results found
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Restore Sequential Artboard Numbering for Exported Files
Dear Adobe Illustrator Development Team,
I would like to provide feedback regarding the recent change to artboard export naming behavior in Illustrator.
In previous versions, exporting multiple artboards could automatically preserve the artboard order by adding sequential numbers to the exported filenames, such as:
File-01.png
File-02.png
File-03.pngThis was a simple and efficient workflow because the artboard order already exists within the document.
With the current behavior, exported files increasingly depend on individual artboard names. As a result, users may need to rename artboards simply to maintain a clear sequential file order.
For designers working with catalogs, calendars, presentation boards,…
2 votes -
AI files with 'Create PDF Compatible File' show missing artwork when opened in PDF viewers (Illustrator 2026, Windows 10)
After updating to Illustrator 2026 for Windows, AI files saved with the "Create PDF Compatible File" option turn out to be incomplete sometimes when opened in any PDF viewer, with missing parts in both raster images and vector artwork. Saving the file several times often fixes the problem, but the only reliable workaround is to save the document as a PDF with the "Preserve Illustrator Editing Capabilities" option enabled, instead of saving it as an AI file.
Windows 10 Pro 22H2, Illustrator 30.8.1
2 votes -
SVG fehlende Pfade beim öffnen/importieren
MacOS: 26.5.2 (25F84)
Illustrator 30.7SVG wird nicht korrekt geöffnet/importiert, es fehlen Pfade!
Wenn die Datei vorher in Inkscape neu gespeichert wird z.B. als PDF ist alles vorhanden.(leider kann das svg nicht angehängt werden!?)
2 votes -
SVG output is wrong size
I have to create SVG files for work, and they MUST have specific dimensions. I've been using Ai 2023 with zero problems. When I "View SVG Code" the width, height, and viewBox values are all correctly set to the size of the artboard.
I've been avoiding upgrading for obvious reasons, but the other day I decided to try out Ai 2026. Thank GOD I installed a new instance and kept 2023! I had to generate an SVG and the size is WRONG. It appears to be using the OBJECT size, not the ARTBOARD size as it should.
I tried changing…
2 votes -
Vector shape out of place after saving as SVG
This is about the version 30.6. After saving the illustration as SVG, some elements got out of place.
As you'll see on the attachment, the black elements should be aligned to the road lanes.
I had to down grade to version 30.1 (desktop) to fix it.2 votes -
Non Anti aliased export to psd in 30.5.1 version for mac
Non Anti aliased export to psd in 30.5.1 version for mac
Apple M2 Pro
32GB/1TB
mac OS 26.5.1Exporting to PSD results in jagged texts, vectors and images
I just rolled back to 30.4 and it is working but it ruined my preferences
Please fix the problem
2 votes -
30.3 SVG Code is not at the same scale size as same file code from 29.8.6. It's half the size
Exporting a SVG file from 2026 30.3 the code is a complete different size than the same file code from 2025 29.8.6 and not in a good way.
The image on the left is from 2025 and the image on the right is from 2026.
This is a bug that shouldn't be in the 2026 version
2 votes -
Bleed is applied randomly when not enabled
Issues with bleed. I keep saving a PDF withOUT bleed and it saves it with bleed. It randomly picks and choses which files it'll apply a bleed to and which it won't apply a bleed to, despite me picking NO BLEED on all of them. Very frustrating.
Illustrator 2026.
2 votes -
Unknown Error when saving
Windows - Adobe Illustrator 2026
When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.
If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the…
2 votes -
PDF/X-4 Export Produces Non-Compliant PDFs in Illustrator v30.2.1
In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.
In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.
Preflight Error #1 — Placed image ICC profile conflict:
"CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC…
2 votesWe are aware of a scenario this happens but it was reproducible in 28.x as well. If the Document Color Profile and Output Intent Color profile are different then we observe this issue. Please confirm the color settings you have used and also share the test file to sharewithai@adobe.com to validate the above case.
In the above case, assigning the document color profile to "Japan Color 2001 Coated" produce a compliant PDF/X file. Please try this workaround and let us know.
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Can't save as SVG
Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.
2 votes -
My files are not saving
Whenever I save a file it says it was saved on my desktop, but when I go to find it later its not there, like it didnt save or never even existed. I was recently working on a few files and I saved them all, but when I opened the app again only five opened, more then 70% of my work was lost and I dont know why.
2 votes -
Exporting PDFs makes a single file instead of many for each artboard
I am experiencing an issue exporting PDFS under export for screens. I have 2 artboards which I have named, but when I export it only exports 1 artwork and names the PDF the actual file name instead of the artboard name. Other file types, png, jpg, etc seem to be working but not PDFs.
Running illustrator 30.1
2 votes -
Files not saved properly with incorrect display
Since we started working with Adobe Illustrator 30, we have encountered various files, both saved as ai and pdf, that display a different and incorrect image in the preview. As a result, our printing software also opens and processes these incorrectly, resulting in incorrect printing.
When we reopen and resave the file, it is fine.
For the time being, we have gone back to Adobe Illustrator 29, because we can no longer rely on our print file in this way.2 votes -
I can't save anything in Illustrator in SVG format
I tested save any object in Illustrator in format SVG, but after many minutes Illustrator shows a window saying it can't save because of the mistake problem. I tested in the last version and the previous version, I cant save in SVG, I need this...
2 votes -
Se borro todo
Estuve trabajando bastante tiempo con archivo recuperado porque ya se había trabado el sistema pero logre recuperarlo, y ahora voy a entrar a ese archivo que tenia guardado y todo, y no tiene NADA osea mi laburo de meses desapareció de la nada.
Que hago???????2 votes -
Hyperlink not working 29.6.1
Hyperlinks not working when exporting PDF in 29.6.1. Installed 29.5.1 and hyperlinks worked.
2 votesAlejandro, please share a test file that has hyperlinks set up in it, the PDF export settings used, and the resulting PDF you get, so the team can review it.
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2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない
2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。
2024のバージョン:28.7.5(64bit)
2025のバージョン:29.3.1(64bit)2 votes -
EPS保存して再度データを開くと画像の位置がかわっている
EPS保存して再度データを開くと画像の位置が勝手にかわっています。
プレビュー画面で見ると普通ですが開くとおかしくなっています。2 votes -
2 votes
Illustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました内容につきまして、以下の内容の詳細をお教えください。
1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
2, 問題が発生したときに実行していた手順
3. [再現検証用] Illustrator ファイルまたはムービー書き出しは複数のメニューや設定がありますので、再現検証のために追加情報をお願いいたします。
よろしくお願いいたします。
Illustrator チーム
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