Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
79 results found
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Hyperlink not working 29.6.1
Hyperlinks not working when exporting PDF in 29.6.1. Installed 29.5.1 and hyperlinks worked.
2 votesAlejandro, please share a test file that has hyperlinks set up in it, the PDF export settings used, and the resulting PDF you get, so the team can review it.
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2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない
2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。
2024のバージョン：28.7.5(64bit)
2025のバージョン：29.3.1(64bit)2 votes -
EPS保存して再度データを開くと画像の位置がかわっている
EPS保存して再度データを開くと画像の位置が勝手にかわっています。
プレビュー画面で見ると普通ですが開くとおかしくなっています。2 votes -
2 votes
Illustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました内容につきまして、以下の内容の詳細をお教えください。
1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
2, 問題が発生したときに実行していた手順
3. [再現検証用] Illustrator ファイルまたはムービー書き出しは複数のメニューや設定がありますので、再現検証のために追加情報をお願いいたします。
よろしくお願いいたします。
Illustrator チーム
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2 votes
製品フィードバックへのご協力ありがとうございます。
ご報告いただいた「不明なエラーで保存できない」という現象ですが、詳細情報が不明なため、検証ができませんので、追加情報をお知らせください。
バグを報告する際は、以下の内容を詳しく記載していただけますと、検証を行うことができますのでご協力ください。
1. お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
2. 問題が発生したときに実行していた手順や操作
3. 想定していた結果
4. 実際の結果
5. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。お手数をおかけしますが、よろしくお願いいたします。
Illustrator チーム
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Can’t save using a file name with more then 10 characters
Newest update of Illustrator won't let me save file name with more then 10 characters
2 votes -
Crashing with every SAVE 25.2
Every time I go to save, AI crashes and my new "Save As" document is empty (zero bites).
2 votes -
Files with extra-long file names aren’t saved on Windows, without a warning
If the file name is too long for Windows 10, no error message is generated but the file is not saved.
Interestingly, the thumbnail on the Home page for AI shows the final version of the artwork, but clicking on it opens the last one actually saved instead. I didn't know what had happened and closed/reopened AI to get AI to open the correct file, then saw the file did not actually exist.
I was able to recover my work because the last 3 tmp files were not removed, so I renamed the extensions to "ai" and got my work…
2 votes -
Asset Export does NOT retain the layer name
When selecting two or more elements in a layer named "A" for instance, and adding to the Asset Export panel with the single plus button, it renames it 'Asset1' or something random.
HOWEVER, if that same layer is nested one level deep, clicking the multiple + add button adds it as a SINGLE object, WITH the proper name.
Very funky indeed.
Need the single add button to just simply add it with the name of the layer.
Here's a notion of what I mean (includes several long standing bugs in Asset Export)
https://www.notion.so/Illustrator-Bug-fecf7e5fd65c4d6681f541e699b0cf962 votes -
2 votes
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Cannot save document when title is blank
In version 24.0.2 when creating a document with no title you are unable to save.
2 votes -
Unable to save Illustrator file as SVG using artboards
We use Illustrator to draw lots of icons.
If we place each icon on an artboard and try to save each artboard to a file by selecting Save as > SVG > Use artboards > All, we expect multiple icons to be saved to multiple SVG files.We actually get multiple SVG files, but each SVG contains all layer names from the original file and one SVG icon.
It would be very helpful, if manual cleanup after saving / exporting wasn't necessary.
2 votesNils, please try export svg through File > Export > Export As > SVG and let us know the result
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SVG text export inconsistent failure 23.0.1
On SVG export, one text node receives ID as expected, the other is wrapped in a <g> and given the id that should be on the text node (which has no id).
I don't know how to produce this result—it's happening intermittently in a large existing file. I was only able to whittle it down to an example, but this system won't let me attach an illustrator file (lol)
2 votes -
JPG Import bug CC 2019
macOS 10.13.6
Ai 23.0Try to open or place a .jpg or .jpeg file
-> Error-Message "File could not be read because there was an error"Does work with other images. I attached the original image.
(After running the image through imageOptim the import works)
2 votesHi Jan,
Thanks for logging the issue.
Is it possible to share the source JPEG file with the AI team at:
sharewithaiATTHERATEadobeDOTcomIf possible please also do share the steps that how you created the JPEG file.
With Best Regards,
Illustrator Team -
"Export as" not working as expected
When I use File > Export > Xxport as ...e.g. png, using the "Use artboards" function the "Save As" dialog isn't working properly...
Firstly, it doesn't save the name I typed exactly... "Version 1.2.png" it somehow uses parts of already existing file names like "Version 1.2_Text.png" which is really weird...
Secondly, if I use parts of the name of a file that already exists like "Text_Version 1.2.png" in the saving process and Text.png already exists it asks me if I want to overwrite that file...
2 votesIf you still have the problem, please share a test file and a strict chain of steps to reproduce the problem, ideally with a video attached the team can follow. Please mention the exact names for the files already existing in the target folder also, if it matters.
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The preview is incorrect because some images are missing
Ever since at least Illustrator version 29.8.5, I've been having preview issues with linked images. Some images are missing from my preview.
I tested it in Illustrator 30.3, and the problem persists.
1 vote -
Transparency Lost in After Effects When Importing v30 AI Files
Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026
Environment:
- Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
- OS: macOS Sequoia 15.7.4
- Illustrator version with issue: v30.2.1 (2026)
- Illustrator version without issue: v28.7.10 (2024)
- After Effects version: 2026When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.
Re-saving the identical artwork in Illustrator 2024 (v28.7.10)…
1 voteHi,
Thank you for reporting this issue. Could you please try reproducing the workflow on the latest version of Illustrator (v30.3) and let us know if the issue still persists?
Thanks,
Illustrator Team
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Save as opens an empty window
When I try to SAVE AS, an empty window pops up with no options to save or navigate. This just started happening with the last update.
1 vote -
AI2025 v29.7.1 bug: SVG 1.1 is not accurately rendering
AI2025 v29.7.1 bug: SVG 1.1 is not accurately rendering vector files. Even upping the decimal places, it's downsampling vectors and oversimplifying more detailed curves. Reverting to SVG 1.0 works fine. Please fix this!
1 vote -
Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.
Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.
1 voteAnders, please share a test file and the exact setting and the method you use to export an image.
- Don't see your idea?