Files not saved properly with incorrect display
Since we started working with Adobe Illustrator 30, we have encountered various files, both saved as ai and pdf, that display a different and incorrect image in the preview. As a result, our printing software also opens and processes these incorrectly, resulting in incorrect printing.
When we reopen and resave the file, it is fine.
For the time being, we have gone back to Adobe Illustrator 29, because we can no longer rely on our print file in this way.
Roel Theunisz
shared this idea
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Roel, please package and send some of these faulty files to get reviewed by the team, via sharewithai@adobe.com. Mention the exact presets/settings you use when saving these, and the link to this report for tracking it back (https://illustrator.uservoice.com/forums/601447/suggestions/50779817)
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Roel Theunisz
commented
It looks a different problem. I attached now examples (printscreens from our printsoftware and from Finder with preview).
Since we went back to Illustrator 29 it doesn't occur any more till now.I will try the most recent Beta build but can take a while because it happened occasionally and can't reproduce the problem.
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This issue seems related to this problem:
Acrobat layers duplicate excessively in AI file’s compatible PDF
http://illustrator.uservoice.com/forums/601447/suggestions/50611952Roel, can you please try to install the most recent Beta build from your CCD app and check if the problem doesn’t happen anymore there?
