Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
8 results found
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High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics
Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:
Paths will appear jagged and generally do not display correctly.
Altering the zoom level affects these artefacts.
Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.
Additional Note: Works correctly in CMYK document.
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AI_2018_CC.png 39 KB -
Screen_Shot_2018-02-28_at_7.46.38_PM.png 419 KB -
Screen_Shot_2018-02-28_at_7.39.44_PM.png 1934 KB -
Bug_Error.mov 4356 KB -
Captura_de_pantalla_2018-01-16_a_las_10.53.56.png 12 KB -
Captura_de_pantalla_2018-01-16_a_las_10.53.41.png 14 KB -
Screen_Shot_2018-01-10_at_8.32.52_am.png 479 KB -
Screen_Shot_2017-12-30_at_4.50.20_PM.png 1155 KB -
Logo_problem.ai 384 KB -
Screen_Shot_2017-12-19_at_15.23.06.png 362 KB -
Screen_Shot_2017-12-08_at_10.32.01_PM.png 658 KB -
Screen_Shot_2017-12-08_at_10.31.57_PM.png 568 KB -
Screen_Shot_2017-12-08_at_10.31.50_PM.png 614 KB -
Untitled-2.ai 1618 KB -
Screen_Shot_2017-11-27_at_10.45.11_AM.png 862 KB -
Screen_Shot_2017-11-13_at_12.47.27_PM.png 188 KB -
Screen_Shot_2017-11-10_at_11.47.47.png 164 KB -
Screen_Shot_2017-11-01_at_09.14.56.png 322 KB -
Screen_Shot_2017-10-25_at_19.30.32.png 441 KB -
Screen_Shot_2017-10-09_at_8.00.22_PM.png 777 KB -
Screen_Shot_2017-10-09_at_8.00.16_PM.png 1122 KB -
Screen_Shot_2017-10-03_at_9.08.53_PM.png 422 KB -
system_information.png 282 KB -
Illustrator_information.png 294 KB -
Screen_Shot_2017-09-18_at_7.16.12_PM.png 266 KB -
Screen_Shot_2017-09-15_at_1.35.45_PM.png 16 KB -
Screen_Shot_2017-09-15_at_1.35.34_PM.png 18 KB -
Screenshot_2017-08-03_09.21.02.png 33 KB
380 votesthe issue has been resolved by Appple in macOSX 10.13.4
Please upgrade to resolve the issue -
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White flickering screen: Illustrator 2019 gltches out video card in Macs with AMD Radeon R9 M390 2 GB graphics card...
it's an Apple & Adobe conflict with each other regarding the AMD graphic card driver(s) + Mojave OS 10.14. Rolling back to Illustrator 2018 doesn't fix it. I first thought it was a physical hardware problem (dying graphics card) until we experienced the problem on multiple Macs in the same way.
This issue didn't exist prior to updating to Mojave, however, I think Mojave and Adobe were fine together until updating to Adobe CC's 2019 products which had the initial conflict and, in turn, created the same conflict for the prior Adobe CC versions + Mojave.
I 100% believe there…
83 votesBased on feedback, this issue is fixed by upgrading to MacOS Catalina . We are closing this .Let us know if you are still observing this on MacOS Catalina and we will reopen this thread.
Regards
Ankit Goyal
Illustrator Team -
Certain line gets invisible with GPU preview on
Certain line vanishes when GPU preview is turned on.
Win 7x64 Nvidia Quadro K620.
Attaching both animation and file.14 votesNo longer happens in latest releases
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GPU bold fat offset artwork
I have no idea how to properly name that bug, but here're images.
This bug, once happened in document, stays at various zoom levels, after switching mode to CPU and back several times, stays after document closed/opened. Even after relaunching AI (he threw an error message also), bug stays!11 votesNo longer happens in latest releases
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Uninstalling Duet Display fixes Premiere and Illustrator crash on file open and file create
I spent an hour trying to get Adobe Illustrator and Adobe Premiere to simply open a file or create a new file. They would both crash immediately with the dialogue box that sends a crash report.
I uninstalled without saving settings and reinstalled both. I also ran the Adobe CC Cleaner tool These made no difference.
Finally, on a hunch I uninstalled Duet Display, a program that allows you to use an iOS device as a second monitor. This fixed the issue.
6 votes -
GPU acceleration issue
Adobe Illustrator have problem with GPU acceleration.
Some of part of screen disapeared when move object.
BUG tested on graphics card:
GTX 1660
RTX 3060 TI
RTX 3080 TI
Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.Problem occurs on 2 situations:
When trim view is enabled,
When project have many object.
Watch the attached movie.I think this is global problem which which affects all users.
Tested on different AI versions.
I think this bug occurs many, many time earlier.5 votesAs per the confirmation by the original poster in the latest comment, the problem is gone.
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High Sierra (macOS 10.13) GPU rendering issues with few CMYK document - Intel Graphics
Rendering issues with few CMYK files as illustrated in the screenshot
5 votesIssue has been resolved by Apple in 10.13.6
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illustrator preview is black and white (fills but not lines?) when file background is transparent
mac os 10.15.6 / ai 24.3
file preview for fills (but not lines) becomes b&w when the file background is transparent. when a background is turned on, preview is fine.
1 voteCan no longer be reproduced.
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