Animated zoom bug (workspace flickers and turns black when in a group)
- Windows 11 (latest)
- Illustrator 28.3
- The screen flickers and turns black using Animated Zoom within a group. If I exit the group (using escape), the screen returns to normal. Animated Zoom works normally as long as I am not within a group.
The video I've uploaded shows me double-clicking a group to enter it, then using Animated Zoom to produce the flickering and black screen. I hit escape to exit the group, and the screen returns to normal. I then demonstrate that Animated Zoom works correctly when not within the group.
Thanks
This is reported to be fixed with the latest 28.5 build. Please check if it works for you.
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Lore Suto commented
Yay! Seems to be working great for me! Thanks!
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Sergey commented
Hi all! Good news. It looks like Adobe has fixed this bug in version 28.5.
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Lore Suto commented
Sergey, Thanks for doing the research and testing on this. I really hope that this will be fixed soon. Pinpointing the version number where the bug was introduced should aid Adobe in addressing this. I will definitely be going back to 28.2.
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Sergey commented
Update: This bug affects versions 28.4.1-28.3, in version 28.2 this bug is not present, animated zoom works as it should.
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Sergey commented
Turns out flickering can appear in an empty new file, all you have to do is turn on the grid. I recorded a video demonstrating this bug. I hope the team will pay attention to this message and fix this bug in the next release. Thank you.
Added: the same thing happens if you just turn on the outline view. ((
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Boris Boev commented
Sergey, thank you very much for your feedback.
I`m now using previous Illustrator 27.9.3 and look like all good. -
Sergey commented
I have the same thing. Animated zoom inside groups or clipping masks causes flickering.
Windows 11 22631.3447
Illustrator 28.4.1
Intel Core i5-8400
32 Gb
Nvidia GTX 1650, 552.22 Studio driver
4k display -
Boris Boev commented
I think a couple of months ago. Maybe in the middle or in the end of February.
I just thought that I have this bug because of Astute Graphics plugins I use, but looks like it's not the case. -
Lore Suto commented
Thanks for posting your system specs, Boris. Do you remember when you started getting this bug?
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Boris Boev commented
I have same problem.
Windows 11 Professional x64 23H2
Intel Core i7-12700H
32 Gb RAM
Nvidia RTX 4050 Laptop GPU (Driver 551.61)
Illustrator 28.3
4K Dell U3223QE using Display Port to USB-C cabel -
Lore Suto commented
Is there anyone else I can speak with about this bug? It's adversely affecting my work.
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Lore Suto commented
bryce lightbown, Can you report your system and graphics card? I still have this issue, which has affected my work.
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bryce lightbown commented
Yep. This is the same issue I'm having
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Lore Suto commented
Hi Egor,
Computer specs:
Windows 11 Pro Version 23H2
Intel i9-9900K CPU 3.60GHz
32GB Ram
NVIDIA Geforce RTX 4080 Super, Driver: 551.86 (latest)Thanks
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Lore, I can’t reproduce it, but at Windows 10.
Which exact version of Windows 11 do you have?