Animated zoom bug (workspace flickers and turns black when in a group)
- Windows 11 (latest)
- Illustrator 28.3
- The screen flickers and turns black using Animated Zoom within a group. If I exit the group (using escape), the screen returns to normal. Animated Zoom works normally as long as I am not within a group.
The video I've uploaded shows me double-clicking a group to enter it, then using Animated Zoom to produce the flickering and black screen. I hit escape to exit the group, and the screen returns to normal. I then demonstrate that Animated Zoom works correctly when not within the group.
Thanks
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Boris Boev commented
I think a couple of months ago. Maybe in the middle or in the end of February.
I just thought that I have this bug because of Astute Graphics plugins I use, but looks like it's not the case. -
Lore Suto commented
Thanks for posting your system specs, Boris. Do you remember when you started getting this bug?
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Boris Boev commented
I have same problem.
Windows 11 Professional x64 23H2
Intel Core i7-12700H
32 Gb RAM
Nvidia RTX 4050 Laptop GPU (Driver 551.61)
Illustrator 28.3
4K Dell U3223QE using Display Port to USB-C cabel -
Lore Suto commented
Is there anyone else I can speak with about this bug? It's adversely affecting my work.
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Lore Suto commented
bryce lightbown, Can you report your system and graphics card? I still have this issue, which has affected my work.
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bryce lightbown commented
Yep. This is the same issue I'm having
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Lore Suto commented
Hi Egor,
Computer specs:
Windows 11 Pro Version 23H2
Intel i9-9900K CPU 3.60GHz
32GB Ram
NVIDIA Geforce RTX 4080 Super, Driver: 551.86 (latest)Thanks
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Lore, I can’t reproduce it, but at Windows 10.
Which exact version of Windows 11 do you have?