10 results found

1. Name artboard is not added to the file name when exporting (jpg or png, etc.)

   When executing the command "File - Export file as" and exporting, for example, to jpg, the name artboard 3 "preview" is not automatically added to the file name. Everything was fine in the previous version (26.3.1) of Illustrator.

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   61 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   This is fixed in 27.1.0 Prerelease build-GM candidate build 2, available in Creative Cloud Desktop Prerelease section.

   As part of the fix, we have added suffix checkbox in ExportAs dialog to toggle on/off the functionality.

2. Error in Startup Script - Line 2798: { No matching closing brace found

   I am getting an error on launch of Illustrator, seems to have begun with the latest update.

   ---

   Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
   Line 2798: {

   No matching closing brace found

   The error can be dismissed and the application runs fine after that.

   Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

   This is a new bug
   Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
   Illustrator Version: 29.4

   This is an Adobe machine, I am an Engineering manage in DVA.
   Feel free to slack me tbeauch for more info if needed

   Thanks

   I am getting an error on launch of Illustrator, seems to have begun with the latest update.

   ---

   Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe Photoshop/photoshop_v2025.jsx
   Line 2798: {

   No matching closing brace found

   The error can be dismissed and the application runs fine after that.

   Note that this is an error reffering to a startup script named "Adobe Photoshop", but the error comes up when launching Illustrator. Interestingly, there is no error when launching Photoshop.

   This is a new bug
   Running on a MacBook Pro, 16 inch, Apple M1 Max running on Sonoma 14.6.1
   Illustrator Version: 29.4

   This is an Adobe… more

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   17 votes

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   11 comments  ·  Launch  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix is in the Prerelease build 29.6.191 now and is scheduled to be pushed into the upcoming general release.

3. Illustrator 27 packaging bug

   Mac OS Big Sur 11.7
   Adobe Illustrator 27
   Mac mini M1

   Package command destroys filenames and replaces links with others. That's catastrophic for my job. Please fix it as soon as possible.
   Also, could not upload files for helping you reproduce the issue.

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   9 votes

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   6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This issues is fixed in the Prerelease build 27.0.1.620. You can test the fix if you are a member of the Prerelease program (https://adobeprerelease.com)

4. ダイレクト選択ツールの動作がおかしい - Direct Selection Tool can’t move points with Snap to Grid enabled

   ダイレクト選択ツールの動作がおかしいです。(English below Japanese)
   「グリッドにスナップ」がONの状態で、グリッドに沿っていないオブジェクトの辺やアンカーポイントをダイレクト選択ツールでクリックしようとしても選択できません。また、クリッピングマスクを施した画像に関しては、「グリッドにスナップ」がOFFの状態であっても、マスクの辺やアンカーポイントを選択できません。
   このようなことは以前は発生していませんでした。なお、環境設定をリセットしても直りません。

   使用OS：mac OS Sequoia（バージョン15.3.2）
   Illustratorのバージョン：29.4

   The direct selection tool is not working properly.
   When “Snap to Grid” is enabled, clicking on an edge or anchor point of an object that does not follow the grid will not select it correctly. Also, regarding clipping masks, even if “snap to grid” is disabled, the edge or anchor point cannot be selected.
   This troubling event had not occurred before. Resetting the preferences does not fix the problem.

   OS: mac OS Sequoia (ver.15.3.2)
   Illustrator: ver.29.4

   6 votes

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   6 comments  ·  Selection  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team says it’s fixed in Prerelease build 29.6.191.

   The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.

5. Objects invisible after leaving Isolation Mode

   After making changes in Isolation Mode the objects become invisible until I move it. This has been happening to me in many different files.

   Apple iMac M1 Sequoia 15.3.2 (24D81)
   Illustrator 29.4

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   5 votes

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   1 comment  ·  Isolation  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team says it’s fixed in Prerelease build 29.6.191.

   The fix is now scheduled to be pushed into the upcoming general release. If you are a part of the PR program, please check if it works.

6. Properties Panel Content Missing in Illustrator v29.3

   Description of the Issue:

   After upgrading to Illustrator v29.3, the Properties panel no longer displays its full content. For example, when selecting a rectangle, the panel only shows "Rectangle" and "Quick Actions," while other expected options are missing. This issue persists even after clearing the cache, resetting preferences, and restarting the application.

   I downgraded to v29.2.1, and the Properties panel worked as expected. However, when I upgraded back to v29.3, the issue reappeared, confirming that this is specific to the v29.3 update.

   System Information:

   • Operating System: macOS 15.3.1
   • Adobe Illustrator Version: v29.3

   Steps to Reproduce:

   • Upgrade to Illustrator v29.3.
   • Open an existing file or create a new one.
   • Select an object (e.g., a rectangle) and check the Properties panel.
   • Notice that the panel does not display the full options as it did in v29.2.1.

   Expected Behavior:

   The Properties panel should display all relevant options for the selected object, as it did in v29.2.1.

   Actual Behavior:

   The Properties panel only shows limited options (e.g., "Rectangle" and "Quick Actions") and does not display the full range of properties for the selected object.

   Request for Assistance:

   Please investigate and address this issue in a future update. If a workaround is available, I would appreciate guidance on how to resolve this while using v29.3.

   Description of the Issue:

   After upgrading to Illustrator v29.3, the Properties panel no longer displays its full content. For example, when selecting a rectangle, the panel only shows "Rectangle" and "Quick Actions," while other expected options are missing. This issue persists even after clearing the cache, resetting preferences, and restarting the application.

   I downgraded to v29.2.1, and the Properties panel worked as expected. However, when I upgraded back to v29.3, the issue reappeared, confirming that this is specific to the v29.3 update.

   System Information:

   • Operating System: macOS 15.3.1
   • Adobe Illustrator Version: v29.3

   Steps to Reproduce:

   • Upgrade to Illustrator v29.3.
   • Open… more

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   4 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   This is expected to be fixed in the latest Pre-release build 29.4.0.130. If this fix is going to be stable enough, it’d can be pushed into the next GA build.

7. Javacript locking embeded image

   In Illustrator 29.1 this script worked just fine. I place an image, move it, name it, lock it and embed it. But in 29.3 this code gives an error message: It says that it cannot operate on a locked layer, BUT it still locks the placed item. If I move the lock to after the embed, the lock does not happen. So this code no longer works in 29.3.

   I think its weird in 29.1 that you were allowed to lock the placeditem before you embed it, but it doesn't work if you lock it afterwards.

   We are using macos 15.1.1 (and 15.3.1). I have verified that this code functions on 29.1 and fails on 29.3. We have verified this across multiple desktop computers.

   We found this issue in a much larger code base, but I was able to extract this down to this code chunk below.

   var doc = app.activeDocument;
   var scriptFile = new File($.fileName);
   var scriptFolder = scriptFile.path;
   var filePath = new File(scriptFolder + "/Golf Ball.png");

   // Place the image
   var placedItem = doc.placedItems.add();
   placedItem.file = filePath;

   // Center the image
   var docBounds = doc.artboards[0].artboardRect;
   var centerX = (docBounds[0] + docBounds[2]) / 2;
   var centerY = (docBounds[1] + docBounds[3]) / 2;

   placedItem.position = [centerX - placedItem.width / 2, centerY + placedItem.height / 2];

   // Embed the image

   placedItem.name = "Golf Ball Texture"; // Name the placed item

   placedItem.locked = true;
   placedItem.embed();

   In Illustrator 29.1 this script worked just fine. I place an image, move it, name it, lock it and embed it. But in 29.3 this code gives an error message: It says that it cannot operate on a locked layer, BUT it still locks the placed item. If I move the lock to after the embed, the lock does not happen. So this code no longer works in 29.3.

   I think its weird in 29.1 that you were allowed to lock the placeditem before you embed it, but it doesn't work if you lock it afterwards.

   We are using macos… more

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   4 comments  ·  SDK and Scripting  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The issue is reported to be fixed in the latest Pre-release build 29.4.130.

   The provided script should now work without any error dialog, as before.

   Please also see the recommended way to achieve locking of embedded art in modified script, in a comment within.

8. 2025 (29.0.1) is giving tons of errors on preview.

   I have a file with some simple multi-gradient appearance stacks that constantly throws two errors every time I load it, and every time I switch outline mode on and off. Also the document is marked as modified the instant I load it.

   Works fine on 2023. Dunno how it works on 2024, I never switched to that one. Constantly complains on 2025.

   This is happening in CPU preview mode, I would check if it's happening in GPU mode as well but I deleted 2025 before thinking about that detail.

   Uservoice isn't letting me upload this file so I've posted it on my own site: http://egypt.urnash.com/media/blogs.dir/1/files/2024/11/IABD-Unknown-Error-Sample.zip - ~7m zip of an Illustrator file.

   The two errors, in order, are:

   "The outline cannot complete because of an unknown error [IABD]"

   followed by

   “An error occurred while processing the appearance of an object”.

   I have a file with some simple multi-gradient appearance stacks that constantly throws two errors every time I load it, and every time I switch outline mode on and off. Also the document is marked as modified the instant I load it.

   Works fine on 2023. Dunno how it works on 2024, I never switched to that one. Constantly complains on 2025.

   This is happening in CPU preview mode, I would check if it's happening in GPU mode as well but I deleted 2025 before thinking about that detail.

   Uservoice isn't letting me upload this file so I've posted it… more

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   7 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team says it’s fixed in Prerelease build 29.6.191.

   The fix is now scheduled to be pushed into the upcoming general release.

9. Why does the area have a negative value

   Why does the area have a negative value？

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   1 vote

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   5 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The fix has been introduced into the new Prerelease Build 29.5.115. As soon as it gets verified, it’s going to be pushed ing GA release.

10. When exporting an intertwined object to PDF the selection trace is preserved in the saved file

    Mac OS Ventura 13.0.1 (22A400)
    Illustrator 27.0.1

    The reproduction scenario is as following:
    1. Create two overlaying rings (I used pathfinder to make the hole in the middle).
    2. Select both objects
    3. Go to Object-Intertwine-Make and select the target area
    4. Save in PDF

    Even if the Flatten transparency was selected (as suggested in https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45826375-intertwine-bug-when-export-as-pdf-x4 ), the tiny selection trace in the intertwined area can be viewed (see the attached file)

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    1 vote

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    0 comments  ·  Clipping, Intertwine  ·  Delete…  ·  Admin →
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    Done (Available in Prerelease)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This issue is fixed in the Prerelease version (available in Creative Cloud Desktop Prerelease section).

    Intertwine objects now get treated differently when expanded, and an extra copy get placed underneath the stack of clipped zones to eliminate seams PDF viewers display.