Context menus/ popups close automatically
iPad Pro 2020
Illustrator 1.0, illustrator 1.1
When expanding any tool menu or opening any context menu/ pop up menu for any navigational elements, the pop up menu will open for one second and quickly close. If you can select a nested element/option in that popup before the popup closes in that brief second then good, otherwise the popup closes and you have to try again. This includes all tool menus on the left bar such as color swatches, pencil tool drop down, text tool drop down etc.. and on the top bar menu items such as export, help, settings, export etc.. the problem seems related to any menu drop down that behaves like a ‘popup’.
The panels on the right bar such as layers, properties etc.. do not have this problem and they remain open.
Currently the illustrator app is unusable. The problem persists in the 1.1 update.
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Henrique Ibaldo commented
Fabio Nasci, yes, the problem ceased completely for me after I restored the iPad's settings.
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Fabio Nasci commented
solved??
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Nalls Tradamus commented
I fixed this issue…. At least for now….. it started after I had turned on iPad voice control….
It seemed weird to me that the menus seemed like something else was clicking away from them… I figured maybe voice control was messing up my touch input…
I turned it off and now the menus stay….
-settings….accessibility…. Voice control (toggle off) -
Karren Tolodxi commented
You don’t have time to read what they are much less to select an option please fix so fun
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Jon Swanson commented
Please tag this as CRITICAL, as it makes the program un-usable
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Siva Swaroop commented
I recently bought ipad pro 11 2021.
adobe illustrator is upto date.
when ever I open an fly out menus, they dissapear within 1 sec.
they stay on if I keep holding the button, but as soon as I lift the finger pufff, they are gone.
Even with this I can try to select the options from 1st level of fly out menu, but not the second level options. like selecting a color is fine, but cant change the brightness.
The app is up-to-date, I tried to uninstall and install again. Not working.Ipad version: 15.1
adobe illustrator version: 2.0.2
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Wildson Silva commented
An insight into the problem
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Wildson Silva commented
I am having this same problem on my Desktop version
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HB commented
Do tell! Same issue driving me to madness lol
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Henrique Ibaldo commented
SOLVED: The problem ceased after restoring iPad’s settings
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Henrique Ibaldo commented
I have the same issue. Here’s a video of the problem:
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Henrique Ibaldo commented
There’s a video of the issue attached:
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Henrique Ibaldo commented
…This makes the app completely useless. If there’s a fix for this issue, please let me know asap.
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Henrique Ibaldo commented
This is exactly what happens with me. I’m uploading a video of it. The app is completely useless with this bug.
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Anonymous commented
I “believe” this bug is second I to update 3 days ago but am not positive. I can no longer complete 90% of my workflow. Please help.