Illustrator (iPad) Bugs
35 results found
-
17 votes
We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.
-
App crashes frequently and error when saving
The app keeps crashing while I’m working. I’m also getting an error when trying to save and I lose my work.
16 votes -
6 votes
-
5 votes
-
aic file doesn’t save on ipad illustrator if originally from desktop illustrator
Aic file created on Desktop illustrator, saved on cloud, then if edited in ipad illustrator does not save even though it says it is saving.
4 votesAll,
We have rolled out a version (1.1) today which has fixes for this issue.
Please have your iPads updated with latest version from App Store and let us know if you are still running into this issue.
-
Placing Files
While on illustrator for iPad Pro unable to open a file or photo while using the app. I’ve tried multiple different files and photos and nothing is working. It always gives me a little read error message that says can’t place file. I’ve uninstall the app and reinstalled it. Also, my iPad has the latest update.
3 votes -
Save buglost work
I’ve lost work twice today. The auto save is bugging and even when I’ve been going back to menu to force it to save I still lost work. How can I trust this?
3 votes -
Illustrator crashes when switching to another app and returning to illustrator
Currently illustrator crashes when I have a file open and go to another app and come back illustrator has to restart and I lose any work I did since I last opened it. The time I notice it most is when I export a file and then I go to my photos or messages to send that file to a client and when I come back to illustrator the app restarts and I lost all my work. What I started doing as a workaround is after exporting I go back to my file close the file and then switch apps…
3 votes -
Exporting a file as Ai
I have in one document 9 Artboards in Illustrator on my iPad Pro and when I go to export it as an Ai the box pops up for a second then disappears, not allowing me to export. When I quickly export it as PNG it works but I need the Ai file to be bought into InDesign. I’ve been able to save files as Ai before, so now I’m worried that the file is to large for it to be exported as an Ai from my iPad Pro. I tired to copy the artboards and bring them into a new…
3 votesNeed More Info ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
HI Tina,
Thanks for reaching out to us.
Are you using Apple Pencil to tap on the menu? If yes does it work when you tap fingers. Also, please share details of you iPad and a video of the issue to investigate it further.Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web Team -
Save my files on iPad
Make the file save able on iPad without having to export. OR just make it so the app doesn’t shut down unexpectedly every 5 mins!!
3 votes -
Illustrator gets closed when a specific cloud file is opened
I was working on a cloud document on ipad air 4 and everything was fine but suddenly illustrator closed itself. Now whenever I try to open that specific cloud file it keeps getting closed. It was not even complicated file to force ipad. Please help me solving the issue
3 votes -
Connections and synchronisation issues
Illustrator doesn’t seem to keep connected to the Creative Cloud, saying I am no longer connected and it doesn’t synchronize my work. I have lost multiple works this way.
Impossibility to synchronize, save or stay registered (screenshots are in French sorry but this is basically what it says).
Of course I tried login/logout and multiple other attempts to synchronize.3 votes -
Can’t export file as a jpeg in high quality on my iPad 7.th gen
When I try to export the file as jpeg, sometimes it won't let me export and it says "can’t export file". I encountered this problem before and I thought because there was not enough space. I deleted some data and freed up about 6gb of storage. It was fine but today I can't export in high quality and resolution again. When I choose low resolution and low quality, no problem, it saves as jpeg. So what's wrong with this option?
Please help me, thanks.
2 votes -
SVG export crash
Illustrator on iPad, current version as of 10/23/22.
The document has 5 artboards.
Export as SVG of the artboards 3-5 does not work; if the range is specifically set to only those artboards, it hangs (see attached Screenshot). If the range also includes other artboards, it exports only those.
Note: While editing a path in artboard 3, the app had displayed a "Processing..." progress bar. After about 5 minutes I force-quit the app and restarted it. Artboards 4 and 5 were copied from art board 3. This may or may not be related to the export issue.
Export of the…
2 votes -
Can’t save illustrator file on ipad (app) as Ai or eps.
Can’t save illustrator file on ipad (app) as Ai or eps.
2 votes -
SVG not rendering properly (I need it for a school project)
I am trying to create a flag for illustration purposes for my school project, and Illustrator doesn’t seem to parse the SVG code properly.
In a modified version of the UK flag, Saint Patrick’s saltire (the red diagonals) are supposed be thin, and when W3Schools’ Tryit Editor renders it as expected, but Illustrator doesn’t. I am attaching the screenshots, you can see the SVG code in the screenshot itself, and the buggy rendering in another.2 votesIt turns out that Illustrator does not follow the spec which implicitly forces a new starting point to be placed at the position of the last point of the previous sub-path.
The team is now aware of the issue.
-
Restarted my iPad and all of my illustrations were gone and aren’t showing up in the cloud.
If there was a more visible way to verify that these were sync’d up, that would be very helpful. I just lost hours of work because it “looked” sync’d up, but it wasn’t apparently……
2 votes -
Export Panel and exporting for artboard doesn't work
I drag my icon to export panel and select SVG. then hit export.
A pop up appears only for half a sec and the export is not there.
Same thing for exporting for screens; I select the artboard - export as SVG and I select that it would make subfolders for me and show it after export.
It opens the folder but its empty.
This bug appeared after the latest update. I urgently need it to be fixed.2 votes -
There is White line when export Jpeg
I make seamless pattern, there is thin white line or border around the Jpeg file.... so it doesn't seamless pattern. There should be anti-aliasing option.
1 vote -
作業中に画面が落ちる、ファイルが開けない、保存できない
iPadで利用しています。アップデートして最新の状態でデータを作成していても何かの拍子に画面が落ちてしまいます。またはファイルを書き出せません、ファイルを配置できません。と通知が出て作業が無効になってしまいます。
1 vote
- Don't see your idea?