Illustrator (iPad) Bugs
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App crashes frequently and error when saving The app keeps crashing while I’m working. I’m also getting an error when trying to save and I lose my work.
5 votes -
aic file doesn’t save on ipad illustrator if originally from desktop illustrator Aic file created on Desktop illustrator, saved on cloud, then if edited in ipad illustrator does not save even though it says it is saving.
4 votesAll,
We have rolled out a version (1.1) today which has fixes for this issue.
Please have your iPads updated with latest version from App Store and let us know if you are still running into this issue.
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Save buglost work I’ve lost work twice today. The auto save is bugging and even when I’ve been going back to menu to force it to save I still lost work. How can I trust this?
2 votes -
Illustrator crashes when switching to another app and returning to illustrator Currently illustrator crashes when I have a file open and go to another app and come back illustrator has to restart and I lose any work I did since I last opened it. The time I notice it most is when I export a file and then I go to my photos or messages to send that file to a client and when I come back to illustrator the app restarts and I lost all my work. What I started doing as a workaround is after exporting I go back to my file close the file and then switch apps…
2 votes -
Exporting a file as Ai I have in one document 9 Artboards in Illustrator on my iPad Pro and when I go to export it as an Ai the box pops up for a second then disappears, not allowing me to export. When I quickly export it as PNG it works but I need the Ai file to be bought into InDesign. I’ve been able to save files as Ai before, so now I’m worried that the file is to large for it to be exported as an Ai from my iPad Pro. I tired to copy the artboards and bring them into a new…
2 votesNeed More Info ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
HI Tina,
Thanks for reaching out to us.
Are you using Apple Pencil to tap on the menu? If yes does it work when you tap fingers. Also, please share details of you iPad and a video of the issue to investigate it further.Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web Team -
Restarted my iPad and all of my illustrations were gone and aren’t showing up in the cloud. If there was a more visible way to verify that these were sync’d up, that would be very helpful. I just lost hours of work because it “looked” sync’d up, but it wasn’t apparently……
1 vote -
Changing the color of a shape using the Color panel doesn't get recorded as a change in the document This bug happens when I open an AI document, select a shape and change it's color using the "Color" panel. After doing this, the "Save" option in the "File" menu is grey, meaning that's no change to be saved, which is not correct. This is a problem because multiple times I needed to open a document just to change a color and when I hit "Ctrl + S" that change doesn't get saved.
1 vote -
EPS-Dateien Bitte die Möglichkeit integrieren, um EPS-Dateien zu importieren und zu exportieren.
1 vote -
Move files out of current folder into a higher level folder Currently cannot move files out of current folder into a higher level folder on the iPad. However, I can move a file into a lower level folder. The other way is only possible via Desktop.
1 vote -
When exporting as a pdf the colours are darker, document is set up as cmyk. Document is set up as cmyk, when I export as a pdf to print it makes the colours noticeably darker.
1 vote -
1 voteNeed More Info ·AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
Hi,
Please delete and reinstall the application and see if you are able to resolve the issue or not. Otherwise try delete some of the stale or not in use files from your cloud documents and try to open the document. Let us know if it works.
Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web team -
Save my files on iPad Make the file save able on iPad without having to export. OR just make it so the app doesn’t shut down unexpectedly every 5 mins!!
1 vote -
Artboard not loading Working on a file that I just saved for while and when I returned, the artboard won’t load and the layers would only come out as guides. cant see anything at all
1 vote -
Unable to open CC files on iPad Navigate to CC to access files: “to view this folder you must authenticate in CC app”
Open the CC app and then what? Zero clues, zero ways to authenticate. Ultimately no ways to access the files within illustrator. Frustrating as this means a trip to the Mac in the office, just to check a couple of client files.
To be fair the Creative Cloud app is a disgrace, whether you access from PS or other apps, the design is OK, but usability is circa 2/10 and no way to feed back on it.
1 vote -
Export Panel and exporting for artboard doesn't work I drag my icon to export panel and select SVG. then hit export.
A pop up appears only for half a sec and the export is not there.
Same thing for exporting for screens; I select the artboard - export as SVG and I select that it would make subfolders for me and show it after export.
It opens the folder but its empty.
This bug appeared after the latest update. I urgently need it to be fixed.1 vote
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