26 results found

1. iPad crashes

   I am drawing in Illustrator on iPad and have crash every 5 minutes, I can’t work…

   14 votes

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2. Keeps freezing and crashing impossible to work with

   I have just downloaded it and subscribed but it just keeps freezing when working on a file or crashing. In particular when using the grid option. Nothing works anymore.

   13 votes

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3. Crashing

   Software iscontinually crashing
   There is ample space on iPad,sometimes work is auto saved other times I lose all of my work. Extremely frustrating especially for such an expensive program.

   12 votes

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4. Slow, freezes, features won’t apply sometimes - crashes

   Created lines - randomly wont show, even when selected. Moving objects becomes time consuming since it lags in the process. Adding more elements creates even slower processes or crashes all together. Upon lunching some projects, text, images, etc will be highlighted in a red box and NOT as originally created; basic formats. Numerous performance issues. Use for business, subscription paid, software updated, iPad restart performed numerous times, happens within ANY illustrator project, and unable to complete projects!
   Critical… unable to use PAID services 🥺 unable to load video example

   10 votes

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5. Freezes and absurd lag

   iPad Pro 5th Gen, experiencing random freezes and recalculations for ever, also all of the sudden a strange lag, lines appear few seconds later while drawing, this disappears after restarting the app. Overall very buggy and unreliable, please fix this.

   9 votes

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6. Crashes every few minutes

   I’m working on an exam project right now and adobe wont save and keeps crashing. Every few minutes, it’ll crash and delete everything I’ve done in those minutes since crashing. This is a real pain and for a program that is supposed to be high quality vs procreate that I haven’t ever had crash. It’s just really annoying having to draw the same thing over and over for it just to be deleted.

   7 votes

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7. App freezes consistently.

   No matter in a new document, saved document, cloud or locally stored, the app freezes constantly. Sometimes it saves my most recent work, sometimes not. I have to close & reopen the app about 90% of the time. Sometimes it will let me change tools or layers, but won’t let me select or move anything on the art board.

   5 votes

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8. Freezing and crushing after updated iPad for iOS 16.2

   I can’t use illustrator after updated iPad for iOS 16.2
   Every second it was crushed and could not saved data even I was able to edit few things.
   And keyboard doesn’t show anymore when I want to make sentences.
   I’m using the app for work. Please fix the problem as soon as possible.

   23/1/2023

   4 votes

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9. Lost all added fonts as well as….

   App keeps crashing, freezing and lost all of my added fonts. So frustrating when trying to get work done. I pay for this app and can’t use it. Please fix it ASAP

   4 votes

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10. App randomly crashing

    My app keeps crashing with in a minute or two of being opened. I have the latest iOS and app version.

    3 votes

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11. Preview constantly freezing but the tools continue to work

    The canvas would abruptly freeze when altering shapes, either blacking out or deteriorating the vector, but the user interface continues to work. Refreshing it solves the problem for a short while before it freezes once more. It makes it near impossible to work. What is the cause?

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    3 votes

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12. It’s so laggy it’s frustrating

    I have a 12.9 iPad Pro, so I know I have plenty of power, why is this app so tragically slow. It takes multiple seconds to respond to any command. Even switching between tools.

    3 votes

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13. When I double tap it is pasting a URL that isn’t in my clipboard and while my double tap settings are not specified to do so
    2 votes

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14. I can’t get it to recognize my Apple Pencil.

    The app won’t recognize my Apple Pencil. I can’t do anything with it at all.

    2 votes

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15. Smart guides are no longer working for text.

    Smart guides have recently stopped working for “point type” text. They still work for “area type” text boxes and all other objects. Can we please get this fixed.

    2 votes

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16. Absurdly slow lag and constantly freezes to the extent it’s unusable.

    I am working on a fairly simple vector that I created in adobe capture. I am attempting to perfect all of the linework, but every time I try to select a different shape in my design, the app freezes. I click on it and wait and wait. I give it at least 30 seconds before I try to click again and nothing. Sometimes it takes 2-3 minutes before anything happens. Often after a few minutes, suddenly the tool changes from the point select tool to the entire object select tool (the top arrow tool instead of the second arrow tool.). Sometimes there is a blue box at the top saying something like, “Object Select.’ I have forgotten exactly what it says. I try to deselect and I can’t. Nothing happens, then finally it deselects and I see the tool has changed, so i change it back and try again. Often the same thing happens over and over again. When it does finally select the shape with the right tool, often I can edit it as long as I don’t zoom out or try to move around the artboard. If I do, it freezes and when it finally unfreezes my object has been distorted because instead of zooming out or moving, it moved part of the outlines of my object.

    I am using apple pencil. I tried using my finger while it’s lagging but that makes no difference. I updated my ipad to 16.5, and then updated adobe illustrator. This did nothing to help. It’s still so slow it’s unusable. Unfortunately my mac has died and i’m paying for all of this software, but only have my ipad to use it on. I am trying to get these pieces done for my shop so that I can make the money to get a new computer, but if I can’t use my ipad to make my vectors then I’m really limited here. I don’t know what else to do. I have searched and searched for some kind of fix, but I can’t find anything except lots of other people with the same problem and no solution. I keep restarting with no avail. I also closed every other app so ai is the only one running and it still won’t work. This app used to work great. I don’t know what happened.

    I am working on a fairly simple vector that I created in adobe capture. I am attempting to perfect all of the linework, but every time I try to select a different shape in my design, the app freezes. I click on it and wait and wait. I give it at least 30 seconds before I try to click again and nothing. Sometimes it takes 2-3 minutes before anything happens. Often after a few minutes, suddenly the tool changes from the point select tool to the entire object select tool (the top arrow tool instead of the second arrow tool.).… more

    1 vote

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17. Arrow keys not working in iPad Ai. Can't nudge objects.

    Not an idea, a bug, see above.

    1 vote

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18. バグ、クラッシュ助けてください

    Ipad7です。サブスクの意味ないです。無料ならわかりますが　、使えるように至急対応希望です。年会費の意味無い。

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    1 vote

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19. Fill compound paths become empty and unusable

    THIS IS A BUG. I have filled compound paths that I’m working with. Many suddenly become ghost items. They paths are listed in the layers panel, but can’t be selected. After a save and re-open, the fill is gone from the thumbnail. They remain unselectable and uneditable. I’m not sure if this ghosting happens after turning off and on the visibility.

    1 vote

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20. Crash (Compound Path)

    Illustrator on iPad keeps crashing when I select compound paths

    I have path hidden then when I click on eye to make visible, app freezes then crashes.

    Only started today.

    Created file yesterday with no issues, today constant issue.

    1 vote

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    3 comments  ·  Performance  ·  Delete…  ·  Admin →
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