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Illustrator (iPad) Bugs

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How can we improve Adobe Illustrator (iPad)? Vote or report a bug — one problem per entry, please.

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56 results found

  1. iPad crashes

    I am drawing in Illustrator on iPad and have crash every 5 minutes, I can’t work…

    46 votes
    0 comments  ·  Performance  ·  Admin →
    How important is this to you?

  2. Crashing

    Software iscontinually crashing
    There is ample space on iPad,sometimes work is auto saved other times I lose all of my work. Extremely frustrating especially for such an expensive program.

    35 votes
    2 comments  ·  Performance  ·  Admin →
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  3. Keeps freezing and crashing impossible to work with

    I have just downloaded it and subscribed but it just keeps freezing when working on a file or crashing. In particular when using the grid option. Nothing works anymore.

    27 votes
    1 comment  ·  Performance  ·  Admin →
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  4. Slow, freezes, features won’t apply sometimes - crashes

    Created lines - randomly wont show, even when selected. Moving objects becomes time consuming since it lags in the process. Adding more elements creates even slower processes or crashes all together. Upon lunching some projects, text, images, etc will be highlighted in a red box and NOT as originally created; basic formats. Numerous performance issues. Use for business, subscription paid, software updated, iPad restart performed numerous times, happens within ANY illustrator project, and unable to complete projects!
    Critical… unable to use PAID services 🥺 unable to load video example

    15 votes
    0 comments  ·  Performance  ·  Admin →
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  5. I am running iPadOS 17.0 beta and the app crashes whenever I try to take any action on any canvas.

    The app is starting normally, letting me access different existing files and creating new canvases. But as soon as I decide to take any action on any existing or new canvas, the app crashes.

    This happens for example when I want to erase, draw, paste, add layers, etc.

    Please fix ASAP!

    14 votes
    4 comments  ·  Performance  ·  Admin →
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  6. Crashes every few minutes

    I’m working on an exam project right now and adobe wont save and keeps crashing. Every few minutes, it’ll crash and delete everything I’ve done in those minutes since crashing. This is a real pain and for a program that is supposed to be high quality vs procreate that I haven’t ever had crash. It’s just really annoying having to draw the same thing over and over for it just to be deleted.

    14 votes
    1 comment  ·  Performance  ·  Admin →
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  7. Freezes and absurd lag

    iPad Pro 5th Gen, experiencing random freezes and recalculations for ever, also all of the sudden a strange lag, lines appear few seconds later while drawing, this disappears after restarting the app. Overall very buggy and unreliable, please fix this.

    14 votes
    0 comments  ·  Performance  ·  Admin →
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  8. App crashes when using Magic Keyboard. Unable to type.

    When using my Magic Keyboard the app crashes instantly, It then also sometimes doesn’t bring up the keyboard on the screen so im unable to type at all.

    12 votes
    12 comments  ·  Performance  ·  Admin →
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  9. Constant crashes

    Constantly crashes. Every few minutes the app crashes on 5th gen iPad and I lose my work. Tried rebooting, etc. Extremely frustrating.

    12 votes
    0 comments  ·  Performance  ·  Admin →
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  10. crashing app

    I’m subscription every month but i can’t work on ipad pro M2, now crashing application often. How do you responsible?

    10 votes
    1 comment  ·  Performance  ·  Admin →
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  11. App crash when making new file on iOS17 public beta

    On iOS17 public beta, if you open illustrator and create a new file right after setting the dimensions, and naming the file- the app crashes when loading up the canvas.

    10 votes
    0 comments  ·  Performance  ·  Admin →
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  12. App randomly crashing

    My app keeps crashing with in a minute or two of being opened. I have the latest iOS and app version.

    10 votes
    1 comment  ·  Performance  ·  Admin →
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  13. App freezes consistently.

    No matter in a new document, saved document, cloud or locally stored, the app freezes constantly. Sometimes it saves my most recent work, sometimes not. I have to close & reopen the app about 90% of the time. Sometimes it will let me change tools or layers, but won’t let me select or move anything on the art board.

    7 votes
    0 comments  ·  Performance  ·  Admin →
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  14. Fix app crash

    I have the app on my iPad and whenever I edit photos (expand vectorization) the app tends to crash. I go back to the app and click on my “saved”work but nothings there and it crashes again.

    6 votes
    0 comments  ·  Performance  ·  Admin →
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  15. Freezing and crushing after updated iPad for iOS 16.2

    I can’t use illustrator after updated iPad for iOS 16.2
    Every second it was crushed and could not saved data even I was able to edit few things.
    And keyboard doesn’t show anymore when I want to make sentences.
    I’m using the app for work. Please fix the problem as soon as possible.

    23/1/2023

    5 votes
    0 comments  ·  Performance  ·  Admin →
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  16. App crashes every 5 minutes and work is gone

    The app crashes every 5 minutes when I try and draw. It won’t let me save and shows an error message and when it crashes I lose all of my progress from when I re opened the file.

    4 votes
    0 comments  ·  Performance  ·  Admin →
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  17. App crashes after opening project

    App crashes after opening a project. Maybe it is caused by the update to iOS 17, but I cannot work in this way.

    4 votes
    3 comments  ·  Performance  ·  Admin →
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  18. フリーズするばかりで全く使い物にならない。

    フリーズするばかりで全く使い物にならない。

    4 votes
    0 comments  ·  Performance  ·  Admin →
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  19. Drawing with Apple Pencil causes app to freeze

    Most of the other features seem to work fine, but when I want to use the pencil tool I start having problems. I can maybe draw one shape if I draw it fast enough, but most of the time when I start to draw the app recognizes the touch with a blue dot that flashes and goes away. Then the workspace freezes. I can switch tools, but I can't use them and I have to force close the app.

    4 votes
    0 comments  ·  Performance  ·  Admin →
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  20. Lost all added fonts as well as….

    App keeps crashing, freezing and lost all of my added fonts. So frustrating when trying to get work done. I pay for this app and can’t use it. Please fix it ASAP

    4 votes
    0 comments  ·  Performance  ·  Admin →
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