Absurdly slow lag and constantly freezes to the extent it’s unusable.
I am working on a fairly simple vector that I created in adobe capture. I am attempting to perfect all of the linework, but every time I try to select a different shape in my design, the app freezes. I click on it and wait and wait. I give it at least 30 seconds before I try to click again and nothing. Sometimes it takes 2-3 minutes before anything happens. Often after a few minutes, suddenly the tool changes from the point select tool to the entire object select tool (the top arrow tool instead of the second arrow tool.). Sometimes there is a blue box at the top saying something like, “Object Select.’ I have forgotten exactly what it says. I try to deselect and I can’t. Nothing happens, then finally it deselects and I see the tool has changed, so i change it back and try again. Often the same thing happens over and over again. When it does finally select the shape with the right tool, often I can edit it as long as I don’t zoom out or try to move around the artboard. If I do, it freezes and when it finally unfreezes my object has been distorted because instead of zooming out or moving, it moved part of the outlines of my object.
I am using apple pencil. I tried using my finger while it’s lagging but that makes no difference. I updated my ipad to 16.5, and then updated adobe illustrator. This did nothing to help. It’s still so slow it’s unusable. Unfortunately my mac has died and i’m paying for all of this software, but only have my ipad to use it on. I am trying to get these pieces done for my shop so that I can make the money to get a new computer, but if I can’t use my ipad to make my vectors then I’m really limited here. I don’t know what else to do. I have searched and searched for some kind of fix, but I can’t find anything except lots of other people with the same problem and no solution. I keep restarting with no avail. I also closed every other app so ai is the only one running and it still won’t work. This app used to work great. I don’t know what happened.
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Yeah, this is slow. Quite boring to watch the video and painful to actually work like that :(
Jennifer, can you share the file with the team so they can investigate it?
Send the link over to sharewitihai@adobe.com, and also attach the link to this report for tracking purposes (https://illustrator.uservoice.com/forums/931885/suggestions/46738483).
Also provide the specs of the iPad you are using. -
Jennifer Shipley commented
Tried shortening the video.
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Jennifer Shipley commented
Trying again.
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Jennifer Shipley commented
This is going to take an eternity. I just took a little video to show how long it takes to do anything but I can’t post it. Is this site mobile friendly?
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Jennifer Shipley commented
This is going to take an eternity. I just took a little video to show how long it takes to do anything. Unfortunately, you can’t see my Apple Pencil to see what I am doing to make this happen, but I am simply trying to select an object in order to edit it, and then move around.