Jennifer Shipley
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35 votesUnder Review ·
AdminNitish Agarwal (Illustrator on Web/iPad Team)
(Lead Software Engineer, Adobe Illustrator)
responded
HI,
I was able to reproduce this issue with the file shared with me. Bug is under review and will update once we make any progress on this bug.
Thanks & Regards
Nitish Agarwal
Illustrator on iPad and Web TeamAn error occurred while saving the comment Jennifer Shipley
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2 votes
An error occurred while saving the comment Jennifer Shipley
commented
Tried shortening the video.
An error occurred while saving the comment Jennifer Shipley
commented
Trying again.
An error occurred while saving the comment Jennifer Shipley
commented
This is going to take an eternity. I just took a little video to show how long it takes to do anything but I can’t post it. Is this site mobile friendly?
An error occurred while saving the comment Jennifer Shipley
commented
This is going to take an eternity. I just took a little video to show how long it takes to do anything. Unfortunately, you can’t see my Apple Pencil to see what I am doing to make this happen, but I am simply trying to select an object in order to edit it, and then move around.
Jennifer Shipley
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3 votesJennifer Shipley
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24 votesJennifer Shipley
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3 votesJennifer Shipley
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291 votesJennifer Shipley
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2 votesJennifer Shipley
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188 votes
We have not been able to see this issue at our end. Need more information to have it resolved
a) Is this happening on a new document or on an existing Ai document?
b) Is this happening consistently – for each document?
c) Please provide details about RAM and free space on iPad.
d) If possible, if you can attach a video capturing the issue.Jennifer Shipley
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7 votesJennifer Shipley
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14 votesJennifer Shipley
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15 votesJennifer Shipley
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I have the same problem. I spent all this time making a label for my packaging and now I am stuck. I saved my file, came back a moment later, the thumbnail looked great. I opened the file and all the text went haywire. I closed file. The thumb looks great. Opened it, the text is upside down and sideways. I closed app and reopened, same thing repeatedly only sometimes instead of sideways and upside down it is a completely different font. It’s a now a big blocky font and it doesn’t fit so all the letters are overlapping in colored squares. It did that twice. I tried copying the text and pasting into different file that didn’t help. I tried duplicating the file and then editing the text. I tried to move the sliders to put the back where it was supposed to be and it won’t work. It’s constantly changing, and then I undo undo, undo back to the beginning now it’s in a completely different place. The top text is inside the bottom text. Something is always upside down. There is no way to fix it. I mean, dragging the sliders, is making it do bizarre things. It’s not supposed to do this, and I am no newbie. I’ve been using illustrator for…well since it was Macromedia Freehand. I’ve been doing this a really long time. Clearly text on a path is not working on the iPad and hasn’t been for a few years and it’s not just for me. I have seen this same question posted other places for like two years now with no solution posted yet. Please fix it.