Unable to Create New Doc
Every time I attempt to create a new document Illustrator lets me name and set up. It opens the new document and immediately crashes. The only way I can create a new document is by duplicating one from a previous day, open it and then rename it. Apps and the iPadPro 12.9” are up to date. This behavior began before the most recent iPad update a few days ago.
patty bronson
shared this idea
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In response: there is no chance for stability as as soon as the new document opens after creation the app crashes and the created document disappears & does not exist, with no chance to use any tool. I have tried starting Illustrator both directly as the installed app AND/OR by selecting it to open from the icon within the CC app.
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Does it stay stable if you are NOT using Pencil after it’s been created?
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Bug on iPadPro 12.9 crashes every time I attempt to create a new doc. happens whether I open the app directly OR from CC app. All and iPad up to date.
