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  1. 1 vote

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  2. 16 votes

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  3. 2 votes

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  4. 3 votes

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  5. 3 votes

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  6. 3 votes

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  7. 4 votes

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  8. 5 votes

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  9. 1 vote

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    patty bronson commented  · 

    In response: there is no chance for stability as as soon as the new document opens after creation the app crashes and the created document disappears & does not exist, with no chance to use any tool. I have tried starting Illustrator both directly as the installed app AND/OR by selecting it to open from the icon within the CC app.

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    patty bronson commented  · 

    Bug on iPadPro 12.9 crashes every time I attempt to create a new doc. happens whether I open the app directly OR from CC app. All and iPad up to date.

  10. 4 votes

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  11. 102 votes

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  12. 10 votes

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  13. 144 votes

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  14. 30 votes

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  15. 1 vote

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    patty bronson commented  · 

    I previously submitted multiple screenshots related to this issue. That was Feb 8th well over a month ago. I have not gotten any response nor seen any acknowledgement that this is a recognized bug/issue. I can see now that the issue is when I use a CCL on the iPad and place an svg "shape" is sometimes comes in as vector but just as often DOES NOT. The assets are
    always a b&w shape having been saved using Adobe Capture. In assets or via my desktop they show correctly and place as a usable vector. As well, even the items that place correctly an an svg editable file do not carry over any renaming that was done on the asset -
    new names do not appear in the Layer's panel IF I ADDED them using my iPadPro.
    I guess I'd like to know the difference between uservoice and the Adobe communities for feedback. I only purchased the iPadPro 6 month ago but have been an Illustrator user since 1999. Anyone out there monitoring or still supporting the app? Respectfully submitted again:pattybronson@gmail.com OR pbronson@designsinlines.com (my official Adobe e-mail). Thanks.

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    patty bronson commented  · 

    I would prefer support via my Adobe account email but was not successful in how to use it for this community which was very hard to fine! Will I or can I expect to be notified if this is a known issue or there is a solution? Thank you!

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  16. 1 vote

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  17. 43 votes

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    patty bronson commented  · 

    I would appreciate it if someone at Adobe would let us know if there is an actual issue with Palm Rejection and if that is being worked on. I purchased a digital 2finger glove which as helped tremendously BUT documentation states one should NOT be needed with an iPadPro. Also saw a comment somewhere to 'reset' the iPadPro (no idea if that's recommended or how to do it).

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    patty bronson commented  · 

    Enabling Palm Rejection does not help ( I have always had it ON). I've only had my iPadPro for 6 months and am disappointed. I depend on being able to rest my hand on the screen to stabalize a tremor. I DID also just order a digital drawing glove though supposedly one would not be needed with the iPadPro.

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  18. 3 votes

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  19. 10 votes

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    There is a similar recent issue, caused by Pencil hover (https://support.apple.com/en-in/HT211774) support conflict with iPad OS 17.1 and it affects only 12.9 inch (6th Generation) iPad Pro and 11-inch (4th Generation) iPad Pro.

    Sometimes this can be resolved by going to Settings > Apple Pencil and turning off Show Effects.

    However, please upvote the problem here: https://illustrator.uservoice.com/forums/931885-illustrator-ipad-bugs/suggestions/47171770-when-using-apple-pencil-it-crashes-on-ipad-os-17

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  20. 17 votes

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