patty bronson
My feedback
28 results found
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1 votepatty bronson shared this idea ·
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17 votespatty bronson supported this idea ·
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2 votespatty bronson shared this idea ·
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3 votespatty bronson supported this idea ·
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3 votesNeed More Info · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Can you please share a video to understand what exactly you are trying to say here?
Thanks
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3 votespatty bronson supported this idea ·
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4 votespatty bronson supported this idea ·
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5 votespatty bronson supported this idea ·
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1 vote
An error occurred while saving the comment patty bronson shared this idea ·An error occurred while saving the comment patty bronson commentedBug on iPadPro 12.9 crashes every time I attempt to create a new doc. happens whether I open the app directly OR from CC app. All and iPad up to date.
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4 votespatty bronson supported this idea ·
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104 votespatty bronson supported this idea ·
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11 votespatty bronson supported this idea ·
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149 votesNeed More Info · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips
Please send them to nitiagar@adobe.com
Thanks
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31 votespatty bronson supported this idea ·
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1 vote
An error occurred while saving the comment patty bronson commentedI previously submitted multiple screenshots related to this issue. That was Feb 8th well over a month ago. I have not gotten any response nor seen any acknowledgement that this is a recognized bug/issue. I can see now that the issue is when I use a CCL on the iPad and place an svg "shape" is sometimes comes in as vector but just as often DOES NOT. The assets are
always a b&w shape having been saved using Adobe Capture. In assets or via my desktop they show correctly and place as a usable vector. As well, even the items that place correctly an an svg editable file do not carry over any renaming that was done on the asset -
new names do not appear in the Layer's panel IF I ADDED them using my iPadPro.
I guess I'd like to know the difference between uservoice and the Adobe communities for feedback. I only purchased the iPadPro 6 month ago but have been an Illustrator user since 1999. Anyone out there monitoring or still supporting the app? Respectfully submitted again:pattybronson@gmail.com OR pbronson@designsinlines.com (my official Adobe e-mail). Thanks.An error occurred while saving the comment patty bronson commentedI would prefer support via my Adobe account email but was not successful in how to use it for this community which was very hard to fine! Will I or can I expect to be notified if this is a known issue or there is a solution? Thank you!
patty bronson shared this idea · -
1 votepatty bronson shared this idea ·
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44 votes
Please post a comment if enabling Palm Rejection (explained below) does not help.
An error occurred while saving the comment patty bronson commentedI would appreciate it if someone at Adobe would let us know if there is an actual issue with Palm Rejection and if that is being worked on. I purchased a digital 2finger glove which as helped tremendously BUT documentation states one should NOT be needed with an iPadPro. Also saw a comment somewhere to 'reset' the iPadPro (no idea if that's recommended or how to do it).
An error occurred while saving the comment patty bronson commentedEnabling Palm Rejection does not help ( I have always had it ON). I've only had my iPadPro for 6 months and am disappointed. I depend on being able to rest my hand on the screen to stabalize a tremor. I DID also just order a digital drawing glove though supposedly one would not be needed with the iPadPro.
patty bronson supported this idea · -
3 votesNeed More Info · AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded
Hi,
Make sure you have selected Selection tool while trying to select an object. If you still faces the problem please share a video with us. You can turn on “Show taps as a blue dot” from Application Settings > Input.
Thanks
patty bronson supported this idea · -
10 votes
There is a similar recent issue, caused by Pencil hover (https://support.apple.com/en-in/HT211774) support conflict with iPad OS 17.1 and it affects only 12.9 inch (6th Generation) iPad Pro and 11-inch (4th Generation) iPad Pro.
Sometimes this can be resolved by going to Settings > Apple Pencil and turning off Show Effects.
However, please upvote the problem here: https://illustrator.uservoice.com/forums/931885-illustrator-ipad-bugs/suggestions/47171770-when-using-apple-pencil-it-crashes-on-ipad-os-17
patty bronson supported this idea · -
18 votes
We’ve added new capabilities to the Export options in the latest update. Let us know if you’re still facing issues exporting to PDF.
patty bronson supported this idea ·
In response: there is no chance for stability as as soon as the new document opens after creation the app crashes and the created document disappears & does not exist, with no chance to use any tool. I have tried starting Illustrator both directly as the installed app AND/OR by selecting it to open from the icon within the CC app.