Derek
My feedback
2 results found
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414 votes
Hi,
Thanks for the information provided to the Illustrator team.
We are able to reproduce this issue at our end and the engineering team is currently isolating this issue further to get to the root cause.With Best Regards,
Illustrator TeamAn error occurred while saving the comment An error occurred while saving the comment Derek commentedI have found that if I go to the Apple Menu and select sleep then immediately wake the computer again the space bar starts working again.
An error occurred while saving the comment Derek commentedI've been experiencing this. Also cmd space bar for the zoom tool isn't working at times. I have found that if I put the computer to sleep then wake it up again straight away functionality returns.
Derek supported this idea ·An error occurred while saving the comment Derek commentedI've been experiencing this. Also cmd space bar for the zoom tool isn't working at times. I have found that if I put the computer to sleep then wake it up again straight away functionality returns.
An error occurred while saving the comment Derek commentedI've been experiencing this. Also cmd space bar for the zoom tool isn't working at times. I have found that if I put the computer to sleep then wake it up again straight away functionality returns.
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46 votes
I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
An error occurred while saving the comment Derek commentedStill experiencing Libraries freezing and becoming unresponsive even after recent updates. Issue actually seems worse than ever...
I'm running version 25.2.3 under Catalina 10.15.7 - MacBook Pro 16" with two external displays.
Use this regularly and therefore is really disruptivetive to workflow.
An error occurred while saving the comment Derek commentedHaving this problem all the time in Illustrator - only way to fix is to close and reopen Illustrator for it only to happen again or still remain unusable. Really disruptive to workflow.
Derek supported this idea ·
Think I've posted this before - but when this happens to me (usually on a daily basis) I find that when I'm in Illustrator and I put the computer to sleep then immediately wake the computer back up using the spacebar the issue resolves itself. Much better than quitting and reopening Illustrator.
To me this says the space bar is being hi-jacked by something else on the system...