Carlos Morales Quirós

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  1. 1 vote
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    Carlos Morales Quirós commented  · 

    Everything in my MacOS computer is updated to the latest version, system, creative cloud apps, etc...

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    Carlos Morales Quirós commented  · 

    Something changed with the last update that altered the default association between Illustrator files and the application. I first noticed it when my barcode app failed to launch Illustrator upon export—something that had been working perfectly for years. Then, I encountered the same issue in Adobe Bridge: every time I double-click a .ai file, it simply won’t open.

    After investigating, I discovered that the default file association for .ai files had been changed to something called IllustratorDiagnosys (see screenshot). Manually changing this back to Adobe Illustrator within Bridge resolved the issue inside that app, but external applications and links are still not functioning as expected.

    Additionally, resetting Bridge to its default settings restores all .ai file associations to IllustratorDiagnosys 29.3.1.

    It seems that something in the file association preferences was modified, not just affecting Bridge, but the entire system.

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  2. 65 votes
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    Carlos Morales Quirós commented  · 

    Feb 11 2025... still an issue, how many votes are needed for this to be fixed?

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    Carlos Morales Quirós commented  · 

    @peter true, exporting at 4x and resizing is a cumbersome workaround, but the only really suitable until they fix this...

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    Carlos Morales Quirós commented  · 

    This is Still happening on version 28.0.0, and yes Carrie, this happens with any image format, not only JPG....
    I just hope they never remove the legacy save for web, that'll push me look for other program to work with.

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    Carlos Morales Quirós commented  · 

    still happening... the angled images look terrible with export for screens. If use Save for Web they look perfect. This happens no matter the AA optimization, resolution, angle, or format of the linked images. If they are rotated, export for screens will distort them.

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  3. 14 votes
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    Carlos Morales Quirós commented  · 

    heres more info:

    One artwork, SAME jpg placed at different rotation angles. (placement method doesn't matter, you can link or embed, the result is the same), also color mode doesn't affect the results either, you can try this on RGB or CMYK.

    see two attachments, one was made with export for screens, the other with the legacy save for web. Notice the horribly jagged edges in the rotates images.

    please fix this.

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  4. 139 votes
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  5. 37 votes
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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    Carlos Morales Quirós commented  · 

    this keeps happening, new computer, fresh install, latest version (27.6.1) in June 15 2023... not only some artboards revert to the original name, sometimes they revert to a previously changed name, it's like there's somekind of delay between the time I make the change and the time it gets "written" into the actual .ai file...

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  6. 4 votes
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  7. 3 votes
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    Carlos Morales Quirós commented  · 

    totally agree!! this is affecting my work editing texts....

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