Ho Tong
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5 results found
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100 votes
An error occurred while saving the comment An error occurred while saving the comment Ho Tong
commented
same issue with v. 25.3.1 - Windows 10 Pro 20H2, NVIDIA Quadro P2000 on Dell Precision 5530.
Please fix.
Ho Tong
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An error occurred while saving the comment Ho Tong
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Same with me. I'm working on Win 10 Pro 20H2, Nvidia Quadro P2000.
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7 votes
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorHo Tong
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141 votesHo Tong
supported this idea
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17 votes
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – IllustratorHo Tong
supported this idea
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75 votes
We have a confirmation from nvidia that the issue has now been fixed for both GeForce and Quadro. Please update Nvidia GPU drivers to fix this issue.
Thank you NvidiaAdding download links:
Please get the latest NVIDIA drivers from here: http://www.nvidia.com/Download/index.aspx?lang=en-us
if you have issues please contact NVIDIA support.
Ho Tong
supported this idea
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Not fixed. View outline turn into CPU view then can't not back to GPU view, I have to restart Illustrator to get back to normal. Really annoyed!