GPU rendering issue with artwork disappearing
When working in Outline mode zoomed in and switching back to Preview, artwork disappears from view when zooming out.
Anonymous
shared this idea
I am closing the ticket due to lack of response.
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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Sarah Khan (Illustrator team)
commented
Hi Chris and Miguel,
In the video there is no gpu on. Are you both facing this problem with gpu. If yes, kindly share your gpu details.
Thanks -
Miguel de la Garza commented
Had this issue for a long time and kinda got used to it, but nevertheless needs to be fixed.
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Chris
commented
I have the same issue... and Illustrator continually changes to GPU preview by itself, where this happens. Then I change View back to CPU preview and it's fine. Unbelievable how many bugs Adobe continually has, it's like they don't have anyone that uses their own programs daily to see this stuff.
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Sarah Khan (Illustrator team)
commented
A gentle reminder
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Sarah Khan (Illustrator team)
commented
Hi,
Can you please share your system information as in the given link: https://helpx.adobe.com/in/illustrator/kb/crash-next-steps.html , Ignore the part related to crash.