Anonymous
My feedback
5 results found
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498 votes
Hello friends,
We are glad to inform you that we have started working on this request. But before we start developing the solution we want to make sure that we understand your requirements correctly and build the right feature set that is going to address them.
And for this we are requesting few minutes of your time in which we want to get on a 1-1 call with you to understand your needs deeply. For this to happen, you just need to block an appointment through the below invite link which suits you and we will then have a meeting. See you soon!
Please book an appointment by clicking on this link : https://calendar.app.google/8LDx6feZWch5qB2C9
Anonymous supported this idea ·
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74 votesCompleted (Comments Open) ·
AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.0
For the issue where you are encountering “An unknown error has occurred” while saving the document then please go to the following link to track the status of this issue:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/38961718-v-24-generic-error-while-saving-files-disappearWarm Regards,
Illustrator TeamAn error occurred while saving the comment -
78 votes
Hi,
Thanks for reporting the issue .
We have fixed the bug which was orignally reported but it seems some users are still facing the issue.We are not able to reproduce this issue in house now ,Kindly provide following info to nail down this issue:
1)Kindly provide some video , Test file(Via File→Package) & some steps with which you are facing issue and share with us at ShareWithAI@adobe.com .
2)Please try the below mentioned workaround and let us know if that helps:
If you do not use custom Adobe PDF presets/joboptions or not heard of it then follow the below steps
1. Navigate to user presets folder
Win: appdata\Adobe\Adobe PDF\Settings
Mac: ~/Library/Application Support/Adobe/Adobe PDF/Settings
2. Rename the folder to “Settings old” and create a new empty folder “Settings” in the same place
3. Launch Illustrator and check if you can save the documentIf you use custom…
An error occurred while saving the comment Anonymous commented
Did not fix it for me.
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1 vote
Anonymous shared this idea ·
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61 votes
This feature is made available to you through all the public builds starting V 27.8. Please try it out and let us know what you think!
Anonymous shared this idea ·
FIX IT