AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
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1 voteRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
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Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghAn error occurred while saving the comment Clicking Copy button in Rotate dialog is considered to be a confirmation. Works the same way as OK, but with a rotation applied to a new duplicate of the selected artwork, which gets selected instead. This is how the feature is designed.
Not sure if it’s still a problem, but what workflow do you have (or did you have) in mind for this? Please elaborate.
As for the Cmd+D not working (does it still?), please demonstrate how you do it exactly, on a video or a GIF — perhaps I can advise something.
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment In a way it makes sense... the object are locked.
Please test if it changes and starts to work the way you expect it to behave if you go to Preferences > Selection & Anchor Display and toggle the 'Move Locked and Hidden Artwork with Artboard'. -
1 vote
An error occurred while saving the comment Do you get a crash reporter dialog when it fails? Do you send these to Adobe?
Have you tried to downgrade to a previous version or maybe try to use Ai Beta (you can install it from your CCD app)?
Can you please share your OS specs to complete the report? -
1 vote
An error occurred while saving the comment Lauren, the shape of the brush tip when switching from a Brush to Blob Brush and vise versa should stay the same, this is an intentional behavior, as far as I know — they share the same brush tip. And to have the pressure sensitivity work, you should check if it is enabled for the tip.
Create a new brush first in the Brushes panel, because the one you get when pick the tool by default is not a real preset we can change. Click New ('plus') button t the bottom of the panel, choose 'Calligraphic Brush', make sure you have Size set to Pressure (and not Fixed) and the Variation set to something other than zero. A thumbnail above will show you the minimum tip’s size at the left, an average in the middle, and the maximum at the right.
Now switching to Blob Brush tool will use this tip, and not the 'Touch Calligraphic Brush' which seems to ignore pressure.
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Indeed. I think it should become nudged down.
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2 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment @say, Fill and Adjustments layers exist only in Photoshop. Illustrator does not have these.
These two apps may look similar, but they are actually offer different tools and features. -
1 vote
An error occurred while saving the comment Do you have Use Preview Bounds enabled in Preferences > General (an option in the right bottom corner)?
Does toggling it makes any difference? Please check and comment back. -
1 vote
An error occurred while saving the comment I wonder if it behaves any different with CPU mode enabled instead of GPU.
Plus perhaps it’s this art only? Can you reproduce it with anything else? -
2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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3 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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0 votes
An error occurred while saving the comment Adobe Animate is still a thing and this option still makes the difference there.
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1 vote
An error occurred while saving the comment If you ask me, native Eyedropper tool has way too many problems and unresolved issues to put one more function in it.
Immediately I have questions:
1. Why not give Image Trace to have it instead (with an ability to disable it)?
2. Why not give Image Trace to have it instead, but to average the regions with gradients instead, to help to exclude banding in cases when flat colors are preferred? -
2 votes
An error occurred while saving the comment Just in case — can you share the document and the full specs of your device with the team, in case the choose to investigate?
Please send a link to the doc and the specs to sahrewithai@adobe.com. Also put the link to this report in the body of the text, so they can track it — http://illustrator.uservoice.com/forums/931885/suggestions/48706661 -
6 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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2 votes
An error occurred while saving the comment Daryl, you are quite correct!
I am rechecking it and the latest builds indeed do not behave like the team wanted...The timeline so far is like this.
28.4 an earlier
Export As SVG replaces both spaces and underscores with underscores
Save As SVG replaces spaces with underscores, and replaces underscores with _x5F_28.5
The team decides to unify the behaviors, as a part of the larger initiative to streamline SVG workflows.
Both Export As and Save As SVG ignore the difference between spaces and underscores. No _x5F_, only underscores for both.
The team receives numerous reports about broken workflows.28.6
The team decides to revert the decision.
It now SHOULD HAVE worked the same as with 28.4 and earlier, but in fact still replaces underscores with _x5F_The team is now aware and is going to review it.
Thank you so much for reporting this!An error occurred while saving the comment Daryl, IDs in SVGs must not contain any whitespace characters, so these get replaced with underscores when saving / exporting.
To distinguish these from real underscores, Illustrator uses their Unicode Hex Character Code — x5F.
In 28.5 the team changed ID naming schema for all SVG methods, received a lot of complains, and have to revert it back in 28.6 to the way it was before 28.5.
So now Export As method will use underscores for both spaces and underscores, but Save As method will replace underscores, just like before.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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An error occurred while saving the comment Sure it could. All the bugs happen at some point :(
Can you please send this file over to sharewithai@adobe.com for the team to study?
Please also share the exact steps you took, the settings used, and the full specs of your OS in the email.An error occurred while saving the comment Daryl, what is the actual name of the layer in question?
Please also try to go to Preferences > Units and toggle 'Identify Objects By' from 'Object Name' to 'XML ID' — does this '_x5F_' then appear in the layer’s name? -
3 votes
The team expects it to be fixed with the latest Beta 28.8.0.19.
Please try to install it and see if it works as intended.
Please comments back either way.
An error occurred while saving the comment Does it help to change the color theme, I wonder?
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2 votes
An error occurred while saving the comment Juan, just to clarify — does the flickering stop if you toggle the rendering mode into CPU from GPU?
An error occurred while saving the comment Oh, Sonoma again :( ...can you please make a short video displaying the way it looks?
@CGP, I can’t reproduce this in the recent Ai versions.
When I hold Alt and drag an object into another tab, the destination gets opened for me fine and I am able to land a duplicate there.
Can you please recheck it and see if it still happens for you?