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Anonymous

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    Hi,

    After having investigated the issue with some users , we have been able to find a reproducible scenario for this issue which is due to using a specific color profile which is Generic-CMYK.

    Our team is working on fixing this issue on priority.Until the issue is fixed please follow the below steps as a workaround :

    1. Go to Edit → Color Settings
    2. Under Settings set the default color profile → North America General Purpose 2
    3.Press OK

    Then try creating new document.

    Incase with the above workaround still the issue is observed at your end, please let us know in the comments .

    With Best Regards,
    Aishwarya G Gadodia

    An error occurred while saving the comment
    Anonymous commented  · 

    I am having the issue with Illustrator 25.3.1 (64-bit).
    CPU: AMD Ryzen 9 3900XT
    GPU: NVIDIA GeForce RTX 3090 - Studio Driver Version 471.11
    OS: Windows 10 (21H1 build 19043.1110)

    Must close and reopen file to return to GPU preview.

    Anonymous supported this idea  · 

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