Anonymous
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31 votes
This problem requires an investigation, but not enough data is gathered yet to even start it.
Please provide these settings to help the team to deal with the problem:
1. The version of illustrator. OS and GPU model
2. Your color settings (a screenshot of the Color Settings dialog will do)
3. A test file with swatches which gets changed
4. A copy of this file when changes happen (if there is a difference in actual numbers swatches store)
Also, please check if the behaviour differs when you disable GPU mode and note that.
Send these to sharewithai@adobe.com (please also provide the link to this report for tracking purposes — https://illustrator.uservoice.com/forums/601447/suggestions/40866958) or share directly in the comments if you are allowed to share these files publicly.
It looks like this case is configuration specific, so if you are potentially willing to participate in the investigation of this issue by a…
An error occurred while saving the comment Anonymous supported this idea · -
11 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Anonymous supported this idea ·
I am also having the exact same issue.
Everything starts life as normal, but the longer I work on a file, the more dull the colours appear to get. It's annoying as I'm having to make a habit of correcting all colours before I export a file, which is adding a fair amount of time to my work flow.
From looking at these comments, it looks like this has been happening to a fair few people...