Kim
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95 votes
Hi Everyone,
The fix has been rolled out and is available in our latest release build – 29.3.0 which is available worldwide now.
Illustrator will now preserve Global colors newly added to CC Library from this release onwards.
What’s new in 29.3: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
Kim
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33 votesKim
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3 votes
An error occurred while saving the comment Kim
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52 votes
Hi,
Thanks for reporting this issue, Illustrator Team really appreciate this.
We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.
Kindly provide some video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Please Also let us know if you have been using any 3rd Party plugin while facing this problem.Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.
If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.
Our time zone is IST (+5:30 GMT).We are available…Kim
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We are also experiencing this - the AI files don't seem to be saving properly. Illustrator goes through the motions of saving the file with a (percentage saved/countdown dial at the top) but time stamps on the files in the folder don't update. Seems to happen only when saving over a file but working on complex documents forces us to save often to avoid losing information to a program crash - this glitch is preventing that.