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1. App crashes

   150 votes

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   9 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminNitish Agarwal (Illustrator on Web/iPad Team) (Lead Software Engineer, Adobe Illustrator) responded

   Hi,

   Can you please share logs from Settings > Privacy > Analytics & Improvement > Analytics data > Adobe Illustrator-YYYY-MM-DD-TTTTTT.ips

   Please send them to nitiagar@adobe.com

   Thanks

   Cristóbal Olivares Padilla supported this idea  ·  Aug 24, 2022

2. Freezing and crashing

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   286 votes

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   42 comments  ·  Illustrator (iPad) Bugs  ·  Delete…  ·  Admin →
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   Cristóbal Olivares Padilla commented  ·  Aug 24, 2022  ·  Edit…  ·  Delete…

   Hi. I have the same problem when I open my projects. Please give me a quickly solution.

   Save Submitting...
   Cristóbal Olivares Padilla supported this idea  ·  Aug 24, 2022

3. Crashing repeatedly 26.4.1

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   15 votes

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   9 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   Hi,

   Thanks for reporting this issue. Kindly try the steps mentioned in the below article for this crash.

   https://helpx.adobe.com/illustrator/kb/crash-issue-in-latest-version.html

   Regards,

   Ankit Goyal

   Cristóbal Olivares Padilla supported this idea  ·  Aug 24, 2022
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   Cristóbal Olivares Padilla commented  ·  Aug 24, 2022  ·  Edit…  ·  Delete…

   Hi. I have the same problem but is on my iPad, I cannot access to the Illustrator’s folder. Please give me a quickly solution.

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