Crashing repeatedly 26.4.1
Since the update to Illustrator v 26.4.1 there have been repeated crashes.
Crashes creating new document from template
Crashing when copying and pasting objects into Illustrator and crashing when working in the document. Only using basic shapes, although some shapes do have legacy 3D effects on them.
Windows 10 Enterprise Intel (R), Xeon(R) E-2276M CPU 2.80GHz 2.81 GHz RAM: 42.0 GB 64-bit OS, x64-based processor
Shannon McNamara
shared this idea
Hi,
Thanks for reporting this issue. Kindly try the steps mentioned in the below article for this crash.
https://helpx.adobe.com/illustrator/kb/crash-issue-in-latest-version.html
Regards,
Ankit Goyal
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Cristóbal Olivares Padilla commented
Hi. I have the same problem but is on my iPad, I cannot access to the Illustrator’s folder. Please give me a quickly solution.
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Mindy
commented
It happens any time I try to save or export. I've tried it on more than one file so it's not that. Have uninstalled and reinstalled IL and it still happens. It's happening on my work computer which is Windows 10 and Illustrator version 26.4.1.
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Andy K commented
Happens for me when opening any file or creating a new document. Had to revert to a previous version to be able to continue my work.
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Leonardo Bocale commented
I've had it happen at random times. Most of the times were when I was trying to export and replace a graphic. I finally had enough and rolled back the update to version 26.4, that fixed it for me. They did something in the update that just crashed the performance with v26.4.1
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What are the circumstances of this progress bar appearing?
The only screenshot shows Chandem tweaking Preferences. When does it happen for everybody else? -
アクティブハヤシ commented
I have same problem. help.
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Mr Thul commented
I'm having the exact issue as well.
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Anonymous
commented
Having the same issue as of today. Just had a windows (10) update so wonder if that has something to do with it?
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Chandem Bacasmas-Dasmariñas commented
progress bar appears then illustrator freezes or crashes
