rutann3449199
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2 votes
An error occurred while saving the comment An error occurred while saving the comment rutann3449199
commented
Dear Egor.
If I do spindump something from ur advice,
is it work for this situation ?🌟 According my last response, I deleted "All of Adobe" files to fix this issue.
is spindump can help for this situation ?all of means...include Create Creative、Preference file in ~Library location. haha
and which software I should pick for create Spindump ?
An error occurred while saving the comment rutann3449199
commented
one of reason I could make sure it crashed by other software updated.
because when I processing update , my Illustrator sill open, after updated I reopen my AI than it happened !An error occurred while saving the comment rutann3449199
commented
Hi, here's a response to @Egor
🌟 You have updated Media Encoder Beta (but not Illustrator Beta),
⬇️⬇️⬇️⬇️
Premiere BETA, Media Encoder Beta, After Effect Beta
.
🌟 now Ai Beta crashes on launch?
⬇️⬇️⬇️
Normal AI & AI Beta both Crashes 😭
.
🌟 Does it show any crash reporter dialog?
⬇️⬇️⬇️
No, It always stuck-in startup UI ...."SmartEditUI.AIP" then "Software no response"but ➡️one of times it show Illustrator taken me 360gb when it launch⬅️
.
🌟 Have you tried to downgrade either and check if it solves the problem?
⬇️⬇️⬇️I tried a lot of time to remove Illustrator, Change Old version, all of it no working.
the final way is... to remove PR, AE, ME and all of adobe products to figure out this issue.
It works after that and only if Illustrator gets installed.
But I spent 5 hours to fix this problems & delay my work schedule D:rutann3449199
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did u see the response ?