18 results found

1. File seems to be permanently stuck in isolation mode resulting in many objects being unselectable

   Basically was doing a simple school project activated isolation mode and deactivated it quickly while doing this the application became unresponsive and crashed and the recovered file still had this effect persist with only one line selectable It cannot be turned off

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   107 votes

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   43 comments  ·  Isolation  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

2. Select all in an isolated group selects and allows to move locked and hidden objects

   Imagine a group. Let's isolate it and hide one object, lock another, and leave the third one as it is. Ctrl+A to select all and then move the selection. Illustrator then moves all the objects, despite it does not behave like this on canvas.

   If you check layers, you’ll see that Illustrator targets all children (double circle markers) but not a parent (the recent fix), and selects all objects including the parent (big square markers).

   If you try to move the selection, all objects get moved.

   This is not what happens if we try to select objects on canvas, locked and hidden objects are ignored. Polls about expectations with further private questionings I made tell that some users are aware of it, and they are mostly power users that discovered it long ago, but most users expect locked/hide objects to stay in place — approximately 2 to 1.

   There is another case that has a similar behaviour — artboards you can move and have objects on them moved as well, despite them being locked or hidden, and there is an option to toggle that — 'Move Locked and Hidden Artwork with Artboard' in Preferences > Selection & Anchor Display. We can target/select the isolated group and get a proper selection, but Ctrl+A still select everything, like the attached images shows.

   Treat groups as a box: we open it (= isolate) and want to deal with things with it. Yep, we can move the opened box, but this is not the reason we open it, right?

   Imagine a group. Let's isolate it and hide one object, lock another, and leave the third one as it is. Ctrl+A to select all and then move the selection. Illustrator then moves all the objects, despite it does not behave like this on canvas.

   If you check layers, you’ll see that Illustrator targets all children (double circle markers) but not a parent (the recent fix), and selects all objects including the parent (big square markers).

   If you try to move the selection, all objects get moved.

   This is not what happens if we try to select objects on canvas, locked… more

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   3 comments  ·  Isolation  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

   Ankit Goyal

   Illustrator Team

3. Allow to isolate a compound path when only a part of it is selected

   Since we can't isolate components of compound path and shapes it is strange that Ai won't isolate a whole compound path/shape when you select only a part of it.
   Try this:
   1. Create compounds path/shape — like a torus
   2. Use Direct/Group Selection tool to select only the inner circle if your torus
   3. The 'Isolate Selected Object' button won't appear on the Control panel and the assigned hotkey won't do anything.

   This should be fixed. Ai should allow to isolate a compound path/shape when you select a part of it.
   Also, I think that Ai should be able to isolate these components in the first place: https://illustrator.uservoice.com/forums/333657-illustrator-feature-requests/suggestions/40684777-make-isolate-work-for-components-of-a-compound-pat

   Since we can't isolate components of compound path and shapes it is strange that Ai won't isolate a whole compound path/shape when you select only a part of it.
   Try this:
   1. Create compounds path/shape — like a torus
   2. Use Direct/Group Selection tool to select only the inner circle if your torus
   3. The 'Isolate Selected Object' button won't appear on the Control panel and the assigned hotkey won't do anything.

   This should be fixed. Ai should allow to isolate a compound path/shape when you select a part of it.
   Also, I think that Ai should be able to… more

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4. Isolate object doesn't work at all inside Envelope's 'Edit contents' mode

   When you edit contents of an envelope distortion, using the dedicated button in Control to do so, Isolation is not possible. I somewhat understand what technical difficulties are behind this, but... this feature is not new. You should have completed it way long ago. It’s sad to see when integration between native tools is poor and unpolished.
   I need to isolate whenever I need to, within envelopes, compound paths, type characters.

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5. Select Next Object commands in the right-click (context) menu are broken when in Isolation Mode

   Illustrator provides two ways to access Next Object commands:
   1. From Select menu
   2. From the context menu, Select submenu

   However, they work differently.

   If you use #1 commands, they behave as expected — Ai properly selects the objects at the current scope level (if we are isolated), by stack order in Layers.

   But if you use #2 commands when isolated...
   These commands, despite having the same names as the command from the top bar menu entries, rely on the object being clicked. But even knowing that (and it’s not an obvious thing to figure out), the result is weird.
   Illustrator then selects everything in the scope. This is not at all what we need! Take a look at the attached GIF, please. Illustrator treats the parent as the next object in the hierarchy. It is expected to select a child instead.

   BTW, notice that the variant #1 is missing two commands the context menu provides: First Object Above / Last Object Below — for no apparent reason — and we can’t assign hotkeys to these because of it. Here is a feature request to honor the parity: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/46741999-add-first-object-above-last-object-below-command

   Illustrator provides two ways to access Next Object commands:
   1. From Select menu
   2. From the context menu, Select submenu

   However, they work differently.

   If you use #1 commands, they behave as expected — Ai properly selects the objects at the current scope level (if we are isolated), by stack order in Layers.

   But if you use #2 commands when isolated...
   These commands, despite having the same names as the command from the top bar menu entries, rely on the object being clicked. But even knowing that (and it’s not an obvious thing to figure out), the result is weird.… more

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6. Paste remembers layers bug with isolation mode

   If you choose the option Paste Remembers Layers and copy elements when in Isolation Mode and paste these after exiting Isolation Mode, they appear on a new layer named "Isolation Mode". They should appear on their parent layer instead.

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   4 comments  ·  Isolation  ·  Delete…  ·  Admin →
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7. Trim view not persistent when leaving isolation mode

   When viewing a document in Trim View, and then isolating an object/group, leaving the Isolation Mode resets the view mode to the default, instead of returning or remaining in Trim View.

   (Running Illustrator 23.0.4 on macOS 10.14.2)

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8. Can't escape from Isolation mode

   I have isolated a Transparency Mask (a gradient), but Ai doesn't show a way to get back to the top hierarchy. Escape key also doesn't work.

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9. Ctrl+\ hotkey for Isolation mode makes art shift left upon entering

   I have no idea why, but it works fine on other combinations.

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10. Eyedropping in Isolation Mode is Broken

    In isolation mode, I'd like to eyedrop a non-isolated ("grayed-out") object to select its actual color rather than the dimmed color that's displayed.

    Don't you think it's far less likely that I'd want to eyedrop the grayed-out color?

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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

11. Not Working: Select objects completely inside the marquee

    Today’s 28.3 release (non-beta) touts the “Select objects completely inside the marquee” feature. Unfortunately, it’s not working here in macOS 14.3.1 (23D60).

    Whether the E key is used or not, all objects are selected even in the case of an object not being fully enclosed in the selection area. And unfortunately, using the E key switches the current tool to the Free Transform tool, away from the Direct Selection tool which is counterproductive :(

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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Enclosed mode is the first mode in Ai to use a single tap of a button instead of holding one. 'E' key should be pressed once you start dragging the marquee, during drag operation.

12. Isolation mode requires more than 2 clicks

    I have to double click several times to enter isolation mode when an asset is in multiple nested groups.

    It was not apparent I needed to double click multiple times to drill down into subgroups until writing this feedback and observing the program much more closely.

    I was trying to enter isolation mode by rapidly clicking on the element I wanted to isolate, but Illustrator does not drill down into a deeper group unless there is a pause in clicks. It is therefore possible to click on an element 10-20 times in quick succession which is interpreted as only a single double click.

    I would like to see clicking several times in quick succession drilling deeper through groups to a single element instead of only drilling one layer deep no matter how many clicks (above 2).

    I have to double click several times to enter isolation mode when an asset is in multiple nested groups.

    It was not apparent I needed to double click multiple times to drill down into subgroups until writing this feedback and observing the program much more closely.

    I was trying to enter isolation mode by rapidly clicking on the element I wanted to isolate, but Illustrator does not drill down into a deeper group unless there is a pause in clicks. It is therefore possible to click on an element 10-20 times in quick succession which is interpreted as only a… more

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13. Illustrator 27.3.1 Freaking Lagging on Apple silicon (M1 Max)

    Hi, I updated AI to 27.3.1 today

    But it made a serious Issue
    Especially when I edit an object inside group objects

    Attached Video:

    1. You can see I "double click" my group object (a hand) at 00:00:01
       But it opened this group after 5 second (OMG)

    2. Same as the other actions, each time you see my mouse kept moved around because Illustrator LAGGING around 3-5 sec

    It is super annoying because I can't work!

    1. After that, I re-install old version which under 27.3.1, same Issue with it (before I updated 27.3.1 , worked fine!)

    ---

    Laptop: MacOS 13.2.1（for now）
    Apple Sillicon Chip M1 Max
    Illustrator: 27.3.1

    Hi, I updated AI to 27.3.1 today

    But it made a serious Issue
    Especially when I edit an object inside group objects

    Attached Video:

    1. You can see I "double click" my group object (a hand) at 00:00:01
       But it opened this group after 5 second (OMG)

    2. Same as the other actions, each time you see my mouse kept moved around because Illustrator LAGGING around 3-5 sec

    It is super annoying because I can't work!

    1. After that, I re-install old version which under 27.3.1, same Issue with it (before I updated 27.3.1 , worked fine!)

    ---

    Laptop: MacOS 13.2.1（for now）
    Apple Sillicon… more

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14. ESC key doesn't work for escaping isolate mode or text typing.

    Now ESC key doesn't let me escape from text typing mode, isolate mode, and artboard editing mode. Please fix it

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15. Isolation Mode Will not work if live text is in a group

    If a group contains live editable text (ie-non outlined text) I cannot enter isolation mode unless that text is deselected.

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16. Ghost shadows/projections when isolating a group

    Sometimes when isolating a group (double clicking) and zooming in, a strange ghost offset projection across all the screen appears, and it slides across the screen when dragging through the workspace.
    I remember it used to happen in Ai 2019, stopped happening in Ai 2020 and now it came back. BUT I have not had this issue occurred between the Ai 2021 release and the macOS Big Sur update so I am not sure what the cause could be, and that's what's tricky, it only happens SOMETIMES and I haven't found any pattern about it.

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17. Undo in Isolation mode crashes

    When Cmd+Z (Undo) is pressed when in Isolation mode, illustrator crashes, after a prolonged period of spinning colour wheel. Second time this has happened.

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18. "Double Click To Isolate" preference does not work

    Using the direct selection tool to try and double-click your way to grabbing a grouped object within another group of grouped objects fails. It simply doesn't select any of the other elements. This is a paralysing bug that may well see me dumping my CC subscription and going back to Illustrator CS5 or 6. From what I read, this bug is old so why hasn't Adobe fixed it?
    Attached is the file with the bug. Try double-clicking the green nodes on the chart with the direct selection tool. It should grab all the dots. Then expand out and grab the other grouped elements. It does not.
    I'm on the latest version of Catalina using the latest version of Illustrator.

    Using the direct selection tool to try and double-click your way to grabbing a grouped object within another group of grouped objects fails. It simply doesn't select any of the other elements. This is a paralysing bug that may well see me dumping my CC subscription and going back to Illustrator CS5 or 6. From what I read, this bug is old so why hasn't Adobe fixed it?
    Attached is the file with the bug. Try double-clicking the green nodes on the chart with the direct selection tool. It should grab all the dots. Then expand out and grab the… more

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