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Tina Braharnyk

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  1. can't create a new file in Illustrator

    1 vote

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    5 comments  ·  Illustrator (Desktop) Bugs » Actions  ·  Admin →
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    Tina Braharnyk commented  · 

    When choosing it, this is how it looks. Is there a way to have this window as it's set by default?

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    Tina Braharnyk commented  · 

    Hi,
    Thank you for your reply.

    Nope, none of those help me much.
    Illustrator lets me open recent files or any other document but every time I try creating a new one it stays like this as if it was loading but nothing's moving. None of the buttons change the situation either. I can only switch between blanc windows or exit.

    Tina Braharnyk shared this idea  · 

  2. Artboards with the same number / missing number

    178 votes

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    152 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

    Tina Braharnyk supported this idea  · 

  3. Rotation Handle Tolerance overrides scale and selection functionality while using Wacom.

    171 votes

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    143 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Completed (Comments Open)  ·  AdminAvinash Singh Kotwal (Principal Product Manager, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Tina Braharnyk supported this idea  · 

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