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1. Scrollbar breaks using stylus (windows/wacom)

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   6 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

   Hi ,

   
   

   Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.

   
   

   Regards,

   Aishwarya G Gadodia

   Illustrator Team

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   Katie commented  ·  Oct 19, 2024  ·  Edit…  ·  Delete…

   Hi Aishwarya,
   This is an issue in versions of illustrator after 27.9.3. The wacom device is a cintiq pro 24, that is up to date with no unique configuration. Please let me know if you need specific information on that. The OS is Windows 10 home 22h2

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   Katie commented  ·  Mar 7, 2024  ·  Edit…  ·  Delete…

   Wacom Cintiq Pro 24 (Wacom Pro pen 2)
   I'm using the latest drivers from wacom 6.4.5-5, and the most current version of illustrator (V28.3)

   I noticed this yesterday, not long after I updated Illustrator 28.2, and I updated to 28.3 today and it's still happening.

   This does not occur in Photoshop, or other software with a scrollbar. I don't have InDesign installed, so I can't test that.

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   Katie shared this idea  ·  Mar 7, 2024