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Ryan

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  1. 12 votes

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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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    Ryan commented  · 

    Hi, checking in again - any updates? Progress? You should have the info you need now, here's the link again- https://vimeo.com/241913002

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    Ryan commented  · 

    This issue seems to limited to Windows 10 PCs

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    Ryan commented  · 

    Hi again - provided you with a video? Whats the status of this bug? Anybody working on it?

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    Ryan commented  · 

    Hi folks - any updates here? Did you watch the video I provided?

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    Ryan commented  · 

    Hi, I've created a video of the issue but this website does not allow me to post/upload the video directly (you might want to add that as a feature request). It would appear resizing (vertically) is working in the Essentials workspace (see video), but the Essentials Classic is still locked.
    https://vimeo.com/241913002

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  2. 11 votes

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    1 comment  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Ryan supported this idea  · 

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