Anonymous
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5 votesAnonymous shared this idea ·
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11 votes
Hi,
Apologies for the inconvenience caused to you due to this issue and getting back to you this late.
We are unable to reproduce this issue in house.Can you help the Illustrator team to isolate this issue further so that we can nail this down?
If yes, then please let me know the following:
1)Is this Issue still happening on your machine on Latest version 23.0.3 ?
2)Can you kindly provide Test File via (File→Package)and open Info Panel & provide some video while repeating steps with which you are facing this issue and share with us.
It will help us to understand your issue more clearly and we can investigate this further.Kindly share the requested information at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.Anonymous supported this idea · -
51 votes
Can you please verify this problem does not occur anymore in the latest Illustrator builds?
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I am having this problem too. Illustrator keeps freezing and I am losing work and time. It is very frustrating.