Bradley
My feedback
3 results found
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106 votes
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator TeamAn error occurred while saving the comment An error occurred while saving the comment Bradley
commented
It is interesting to note that I still run macOS Mojave 10.14.6 due to exorbitant accounting software upgrades and I do not have the same saving issues like many here. I did through before the illustrator upgrade but now all good. I am running Illustrator 24.1. I'm not too sure how this helps anyone but thought I would mention it.
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140 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.An error occurred while saving the comment Bradley
commented
So I add some white type to my ai file export and email to client. Response: why didn't you do our change. Huh - check jpg no type. Export again no type - bloody thing must be set to overprint. Check type nope all good. WTF am I going nuts. Do again and pay attention this time why adobe why you nearly drove me to drink. A little bit funny and a really dumb idea adobe.
Bradley
supported this idea
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121 votes
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.Bradley
supported this idea
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An error occurred while saving the comment Bradley
commented
Yep same problem here as well. Saving an ai to a folder in documents. Started happening after updating to Illustrator CC 2018 22.0.1 and macOS High Sierra 10.13.1.
It must be a combo of Illustrator and macOS Catalina. I am running Illustrator 24.1.2 but still run macOS Mojave 10.14.6 on iMac (Retina 5K, 27-inch, 2017) 4.2 GHz Intel Core i7 64 GB 2400 MHz DDR4 Radeon Pro 580 8 GB and have no issues what so ever.