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Andy

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  1. 1 vote

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    Andy shared this idea  · 
  2. 12 votes

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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Andy supported this idea  · 
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    Andy commented  · 

    Same issue here unable to drag the bottom of libraries panel to resize it and bring Align panel up https://www.dropbox.com/s/bw1sw1wnpmg7r7h/Screen%20Shot%202017-11-17%20at%2011.33.41.png?dl=0
    Issue arose after updating to 2018 version Mac OS 10.13.1

  3. 109 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

    Andy supported this idea  · 
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    Andy commented  · 

    Same issue here - after updating to illustrator 2018 and Mac OS 10.13.1 when saving .ai file I get the message 'this file has been modified outside of illustrator...' very annoying. No other CS apps are open. Please make it stop.

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