Thomas Frogh
My feedback
3 results found
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Option to export to clipping mask boundaries
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Artboard 1.png 317 KB -
Artboard 2.png 7 KB -
Artboard 1.png 7 KB -
Outline View.PNG 31 KB -
Exports Fine.PNG 35 KB -
Issue Exporting.PNG 28 KB -
Ekran Kaydı 2019-01-04 12.27.16s2.mov 27590 KB -
Screen Shot 08-29-18 at 02.10 PM 001.PNG 214 KB -
CE-serving_.jpg 56 KB -
Untitled-1-01.jpg 63 KB -
Untitled-1-01.png 33 KB -
Illustator_ClippingMask_Bug.ai 188 KB -
Screen_Shot_2017-09-28_at_10.01.53_AM.png 314 KB -
Export.jpg 27 KB
515 votesHi Everyone,
The fix has been rolled out and is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback.
An error occurred while saving the comment An error occurred while saving the comment Thomas Frogh
commented
The straight up export of a PNG or even Export to screens fails to export WYSIWYG. The clipping masks do not hold. Export to JPG, Tiff, PDF, fine. Export to PNG, artwork masked off shows up in the export. This bug began in 2015.3 and persists into the latest 2018? CC just released. The preview in the PNG export dialog looks fine. The final file does not match it however.
Thomas Frogh
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2 votesThomas Frogh
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42 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
Hi,
Since this is not a generic issue and we have not received any response from the users, we are closing this issue. If you are still facing this issue, kindly send us an email at ShareWithAI@adobe.com and we will reopen this.
Regards
Ankit GoyalAn error occurred while saving the comment Thomas Frogh
commented
Nope, I just started upgrading my office and NONE of our saved work-spaces are working in 2018. AI, PH... you select them and get nothing.
SERIOUSLY ADOBE???
If you want us to update/upgrade, make it seamless. My workspace from 2017 should be automatically loaded and working. EVERY time, we have to recreate how we have it laid out in the old version and then save it...again!
This is why we never uninstall the old version.
Hello. I installed the new 23.0.4 version today and the problem is still there. Both Export As and Export for Screens produce PNG files where the layer clipping masks are not preserved in the rasterizing process. JPG works fine. What is really interesting, the preview of what the PNG will look like in the dialogs looks right.