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Margot Carpenter

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  1. 6 votes

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Margot Carpenter commented  · 

    Having the same issue. Resizing the artboard fails. Tried inputting numbers in the properties box, grabbing the edges of the artboard frame. Nothing works. VERY frustrating and time-consuming.

  2. 726 votes

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    It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.

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    Margot Carpenter commented  · 

    Please upgrade, Illustrator. If it weren't for MaPublisher, I would have found something else long ago. Multiple seconds to simply move one vertex, ridiculous. Frequent restarts to clear the cache in hopes of better performance, quick-key actions are lost because it can't keep up. You all have to do something. If you want a vid to record how slow is it, let me know. Or maybe I should post it on the web ...?

    Margot Carpenter supported this idea  · 

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