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Thomas Böttiger

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5 results found

  1. Libraries are the buggiest panel in the last 20 years

    2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Admin →
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    Thomas Böttiger commented  · 

    Uploading a screenshot doesn*'t work either.
    Guys, that's a disgrace!

    Thomas Böttiger shared this idea  · 

  2. Libraries Panel broken

    45 votes

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    75 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Thomas Böttiger supported this idea  · 

  3. AI displays the START SCREEN on opening the file and the document view do not switches (refreshes) the file content.

    200 votes

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    192 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Resolved (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    Thank you all for reporting this issue and providing us your valuable feedback.

    What we have found out so far is that this issue can happen in multiple workflows. For clear tracking, validation and closure. We will closing this thread for given below two scenarios which we believe are fixed now:

    1)Double click any Ai file to launch Illustrator
    2)Placing files in Illustrator via Bridge.

    For two other scenarios that we know of that can cause this, we have created a separate thread :https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/39220189-ai-displays-the-start-screen-on-opening-the-file-a .If you are encountering the below mentioned issues with latest Version (24.0.1 on Mac and Win), then please vote on newly provided User voice thread and provide Test File via File→Package, Video and steps via dropping email at sharewithai@adobe.com along with this thread link so that we can identify and fix the root cause.

    1. On opening a file in Illustrator the START SCREEN do…

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    Thomas Böttiger commented  · 

    When opening vector illustrations, Illustrator displays the contents in the layers palette, but does not show the original graphic or the drawing board. Instead, the home screen is presented with the open graphics in the thumbnail palette, but opening the documents from there does not display them either as they are presumed to be open already.

    Thomas Böttiger supported this idea  · 

  4. Can't finish previewing. Could not complete the requested operation.

    736 votes

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    446 comments  ·  Illustrator (Desktop) Bugs » Rendering Issues (GPU, CPU)  ·  Admin →
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    Thomas Böttiger commented  · 

    Illustrator is running out of memory in the newest version. Although I work on files with 2 MB size and have enough RAM (16GB) on my MacBook Pro, Illustrator occasionally comes up with "not enough memory" and prevents me from opening a file

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  5. after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?

    121 votes

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    252 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  Ashutosh Chaturvedi responded

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
    Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Thomas Böttiger commented  · 

    Funny thing is: Photoshop and InDesign do not produce this error message (running latest CC versions and macOS 10.13.3). So there seems to be an Illustrator-specific way of checking the timestamp or permissions on APFS.

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