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Marc Edwards

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  1. 40 votes

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    It turns out the problem is fixed only partially in 26.3.1, only for some users, and the performance remains slow when grid is rendered with lines or dots in Outline mode. This applies to zooming, panning and ghosting of objects being moved.

    Please help the team by providing your specs and answers to these questions:

    1. Does it work fine with grid as dots in Preivew / Outline mode?

    2. Does it differ from grid as lines in these modes?

    3. What is slow for you exactly? How severe?

    4. Is there a difference if you disable 'Grids In Back' option?

    5. What are you lines/subdivisions settings?

    And any other related feedback is appreciated. Let's track it down and get this really fixed.

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    Marc Edwards commented  · 

    We’re getting close to 1.5 years since this incredibly serious bug was introduced, and there’s no sign it will be fixed soon. I can’t stress this enough: I can not use Illustrator the way I want to while this bug exists. With Grids in Back turned on, Illustrator is unacceptably slow and almost impossible to use.

    PLEASE FIX THIS BUG.

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    Marc Edwards commented  · 

    @kitgrose Yep, it seems improved for me, but nowhere near fixed or like 25.2.3. Toggling grids in back on and off yields pretty different performance. I think we’re probably seeing the same thing, just describing it slightly differently?

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    Marc Edwards commented  · 

    I’m still seeing this issue with Illustrator 27.0.0. Maybe performance is slightly better, but there’s still a huge difference between grids in front and grids in back.

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    Marc Edwards commented  · 

    I’m still seeing this issue in Illustrator 26.5.0.

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    Marc Edwards commented  · 

    The original post here is 1 year 3 weeks 4 days old. Adobe, you are losing so much credibility over this bug.

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    Marc Edwards commented  · 

    Will this be fixed by the anniversary of the original post? We’re about 3.5 weeks away from that. Adobe, do you have an update for us?

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    Marc Edwards commented  · 

    Here’s my results for panning, zooming and object dragging tests with an almost empty document (a few rectangles) and Illustrator 26.3.1 on an Intel 2019 Mac Pro.

    ### Preview mode:

    Grids off = 60fps.
    Grids on, lines, grids in front = 60fps.
    Grids on, lines, grids in back = ~2fps with frequent 4+ second freezes.

    That’s with gridline every 512, and 512 subdivisions. I would have tested it with the dot grid style, but switching from lines to dots crashes Illustrator every single time.

    ### Outline mode:

    Grids off = 60fps.
    Grids on, lines, grids in front = 60fps.
    Grids on, lines, grids in back = Illustrator crashed.

    What’s slow? Everything. The entire app. Even navigating menus in the menu bar is slow and laggy, with frequent long freezes. This is horribly broken, and we’re closing in on a full year for the issue.

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    Marc Edwards commented  · 

    I’ll do more testing, but so far I’m not seeing any difference with Illustrator 26.3.1.

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    Marc Edwards commented  · 

    Unfortunately, this is not resolved for me with Illustrator 26.3.0 release version.

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    Marc Edwards commented  · 

    This is still an issue in Illustrator 26.0.2. If “Grids in Back” is on in Preferences, and grids are turned on from the View menu, the entire app is unresponsive for many seconds at a time. Illustrator becomes completely unusable, even with an empty document. For me, it doesn’t make a difference if I’m using the dot or line grid line style.

    The issue is reproducible on two different Macs (one Intel, one Apple Silicon), and has been present across Big Sur and Monterey for me.

    Marc Edwards supported this idea  · 
  2. 81 votes

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    Marc Edwards commented  · 

    This is maddening. I definitely want snap to grid working on artboard edges.

    Marc Edwards supported this idea  · 
  3. 4 votes

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    Marc Edwards commented  · 

    YES, PLEASE.

    It’s a small thing, but the benefits would be substantial, when creating certain types of things.

    Marc Edwards supported this idea  · 
  4. 16 votes

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    Marc Edwards shared this idea  · 

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