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  1. cmd+shift+n doesn't create new folder in Finder-Save-Dialouge anymore after last update

    39 votes

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    40 comments  ·  Illustrator (Desktop) Bugs » File Save, Import and Export  ·  Admin →
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    Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am happy to share that we have fixed this bug in our latest release – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Scott commented  · 

    All the additional time is causing strains in my marriage and could lead to a divorce if this is not resolved. Who do I send the attorney bill to?

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    Scott commented  · 

    Flexi also doesn't have this issue. and it's free. Just saying.

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    Scott commented  · 

    I'm moving back to Corel Draw. This is ridiculous.

    Scott supported this idea  · 

  2. Artboards with the same number / missing number

    186 votes

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    164 comments  ·  Illustrator (Desktop) Bugs » Documents and Artboards  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team again asks for help with this issue, since there are not specific steps they can try to reproduce it — the nature of the bug is random.


    If you are a Windows user, the next time you spot a missing or a duplicated number in Artboards panel, please follow these instructions below.


    1. Open Task Manager

    2. In Details tab, locate 'Illustrator.exe'

    3. Right click it and choose 'Create dump file'

    4. Wait until the dumping process is complete and click 'Open file location' button

    5. Find 'Illustrator.dmp' (sorting files by date helps) and compress it with any archiving utility

    6. Upload the archive to a file hosting service of your choice and sent the link for download to sharewithai@adobe.com. Please use the subject 'Artboards numbering bug dump'


    This will help provide necessary clues to locate the source of the problem. If you are a Mac user —…

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    Scott commented  · 

    Upon restarting Illustrator, file was fine.

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    Scott commented  · 

    I too am having this problem. But duplicating dartboards 15, 19, 28 and 32 out of 32 artboards. When exporting, only saves the second duplicate. Deleting duplicated artboards does not help.

    https://adobe.ly/2FieEfr

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