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Andrew Croft

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  1. 1 vote

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    Andrew Croft shared this idea  · 
  2. 5 votes

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    7 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

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    Andrew Croft commented  · 

    Hi all,

    Appears Adobe has fixed this issue.

    I just tested the scaling tool and the reflection tool, both no longer introduce random and excessive numbers that throw everything off.

    I spoke for hours with tech support on Monday and on a screen-sharing session showed them the issue.

    They finally realized what we have been telling them all along - that the scaling and reflection tools inadvertently include randomly-generated massive numbers, negative numbers, completely incoherent numbers.

    They said, yes we have seen this reported in Germany. They assumed I was from Germany also. I'm from Canada.

    Today's update appears to have fixed this.

    One bug down, literally dozens more to go.

    Had requested they pay me for my time - heck, I am a consultant and designer - I get paid for my time. They said they will pass this onto billing. Won't hold breath.

    So, we're being asked to use our valuable time to train them because they don't know their own software and whoever is beta-testing the software isn't truly putting it through its paced, because this is a basic function that all of use on a regular basis and should not fail as it did.

    Good luck all. Stay safe out there!

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    Andrew Croft commented  · 

    The past month of using Adobe Illustrator on really complex graphics has been ABSOLUTE ****!

    Adobe - fix this **** immediately. Your lousy programers - don't get me started on how absolutely horrendous all of your apps are right now - your **** programmers are introducing bugs that should not exist at all.

    Fix it.

    Andrew Croft supported this idea  · 
  3. 1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

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  4. 61 votes

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    64 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

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    Andrew Croft commented  · 

    CC 2019 apps are so full of bugs this is insane - this is UTTERLY INSANE that we pay what we do for SUBSCRIPTION SERVICES and constantly get screwed by lame updates and bugs - does Adobe no longer test the software they throw out the door at us? Pathetic.

    FIX THIS **** IMMEDIATELY. I am constantly having to ungroup elements to direct select text - AND THIS SHOULD NOT BE HAPPENING AT ALL EVER AGAIN.

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