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David

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  1. Interacting with properties panel can make app require force close

    1 vote

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    2 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Admin →
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    Resolved (Comments Open)  ·  Anish Kumar responded

    Hi David,

    This happens, when you open some menu while a panel pop-up is still open. Since you had the fill popup open from properties panel, when you clicked on menu, so its grayed out.
    You need to close the popup first to open the menu.

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    David commented  · 

    I just noticed that you have audaciously marked this issue as "resolved". It very much is not. If you would like me to take you though it in detail, I would be happy to.

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    David commented  · 

    That feels like a bad solution. The popup auto closes, and can't be reopened to reset AI. The only remedy to this issue is force restarting AI, losing all progress.

    David shared this idea  · 

  2. Adobe Illustrator CC 23.0.1 2019 Not Responding when opening file & Slow on Start MACOS Mohave 10.14.1

    27 votes

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    11 comments  ·  Illustrator (Desktop) Bugs » Launch  ·  Admin →
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    Request to Contact Support  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ankit Goyal
    Illustrator Team

    David supported this idea  · 

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