3 results found
I am happy to share that we have fixed this bug in our latest release – 25.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
34 votesCompleted (Comments Open) · Anjali responded
I am glad to update that this issue was fixed in 24.0 release.
Thank you for all the feedback.
An error occurred while saving the comment An error occurred while saving the commentSharon commented
This is totally unacceptable!!!
An error occurred while saving the commentSharon commented
Same problem!! Hours of work lost and I'm on a deadline! Not the first time this has happened either!
You know what wether they find a fix, or re-installing the application fixes the issue, a lot of us have had to live with this problem with Adobe telling us that they could not do anything about it because we could not replicate the issue while on the phone with them. This has wasted a lot of our time with not only with them but also workwise and in a few cases has left a bad taste in our customer's mouth with us as it has affected important deadlines. I think the least Adobe could do is compensate us for this. I have let a very important client down because of this issue! This is lost revenue for me. We are professionals here, this is our bread and butter and we are Adobe's bread and butter. Adobe should step up and at least make an effort to seem apologetic!